Lvl 3 Heart of Gold, not counting Gold

Avatar
Danny
  • Views 7,842
  • updated
  • Completed - Resolved

Hello,


I have a problem in Lvl 3, campaign Heart Of Gold (Gilton). When i drop gold into the Forge, the ammount stay the same. When i restart the game, the first drop of gold wil counting. But after that, the game get's a little freeze en from then the ammount of gold wil stay the same. 

That's why i can't finish this level.  


Core Information

  • OS Windows
  • Version 7
  • 64bit
    • 8Gb Ram
    • 3.2Ghz CPU
    • 1Ghz GPU
  • V2.0f9

Posting Output Logs

output_log.txt


Posting Save Files

Save File



Game Version:
Steam Public
Platform:
Windows

How would you rate the customer service you received?

Satisfaction mark by Danny 6 years ago

Add a comment about quality of support you received (optional):

Replies 20
Avatar
0
drivetheory

Fantastic! Bug Squashed! Thanks!

Avatar
0
anonymous
  • Completed - Resolved
Avatar
0
anonymous
  • Completed - Next Patch
Avatar
0
anonymous
  • Started
Avatar
0
anonymous
  • Accepted

We have confirmed this is an issue using the above steps

Avatar
0
Lee "Noontide" Moon Designer & Community Manager

Thanks for the replication steps. We'll take another look as soon as we have a spare moment. :)

Avatar
0
Lee "Noontide" Moon Designer & Community Manager
  • Marked for Review
Avatar
0
drivetheory

My apologies for not troubleshooting further and creating a concise reproducible list of steps to follow.


1) start new game from campaign menu tree.

2) drop in a few statue into the forge to confirm proper functionality.

3) create a new save file.

4) load your save file.

5) highlight enough gold in the dirt for your imps to dig up that your vault can not store it all, this will cause them to go directly deposit the gold into the forge.

6) make imps with all the remaining mana in your mana bar so the wait time to fill your vault is as short as possible.

7) wait for the imps to deposit gold directly into the forge themselves at least 2-3 times, if you have statues left, drop those in, then grab 4-5 full piles of gold out of your vault and manually drop it in.


At this point my game starts to freeze and lock up every time you or the imps deposit the gold, gold is no longer counted, and one time during refining the test procedure the game dropped down to 1 frame per second and NEVER recovered.


The triggering condition seems to be loading a save file, having your vault not capable of storing more gold, and the imps manually depositing gold into the forge since it will not fit in the vault.


LOG:

output_log.txt


SAVE:

dlc1_campaign_level3_name_20180627094137.meta

dlc1_campaign_level3_name_20180627094137


Avatar
0
anonymous
  • Pending Customer

I cannot replicate this issue.


I have done the following:

  1. Open level
  2. Place one gold statue into the forge
  3. See gold value change
  4. Make a save 
  5. Load save
  6. Place one gold statue into the forge
  7. See gold value change


Am I missing something?

Avatar
0
anonymous
  • Under Review

Customer support portal powered by UserEcho