WFTO - Low FPS / Failing to launch
Attachments:
output_log.txt
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Satisfaction mark by Paul O'Sullivan 6 years ago
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How would you rate the customer service you received?
Satisfaction mark by Paul O'Sullivan 6 years ago
Add a comment about quality of support you received (optional):
Sorry that was an automated process, looks like this ticket was set to pending customer in error.
We have pushed a rather large update, does this improve the situation for you?
Hello - Yes, I have been able to complete the third level without the issue occurring.
Thank you for your help.
For the new issue I would recommend trying to let the game continue running when the grey screen come up, it looks like windows it killing the application
Can you try and disable any antivirus software and send us your system specs?