Completed - Resolved
WFTO - Low FPS / Failing to launch
Paul O'Sullivan 5 years ago • updated by anonymous 5 years ago • 9
I was asked by Brightrock Cian on Steam to send my output_log file over.
First and second levels ran fine.
Third level drops to 7 FPS, no idea why. Tried closing and re-launching the game, starting the level afresh, but it still drops to 7 FPS after a few minutes.
Pressing escape, the FPS will increase to 48.
Downloaded fraps to get the FPS readings.
My original output_log was 12mb in size - Before sending this across I thought to verify the integrity of the game files via Steam, it stated that one file was missing (208kb download)
This appears to have created a second issue:
Now the game fails to launch. I just get a black screen, if I click it tells me that WFTO has stopped working. followed by a crash to desktop.
My output_log file (attached) is only 5kb and any subsequent action to verify the game files results in the same 208kb download.
Customer support service by UserEcho
For the new issue I would recommend trying to let the game continue running when the grey screen come up, it looks like windows it killing the application
Can you try and disable any antivirus software and send us your system specs?
Declined due to lack of response
Sorry that was an automated process, looks like this ticket was set to pending customer in error.
We have pushed a rather large update, does this improve the situation for you?
Hello - Yes, I have been able to complete the third level without the issue occurring.
Thank you for your help.
Great please let us know if it happens again on this ticket and we will look further