0
Completed - Resolved

After playing for a while, the game hangs when saving (manual or auto)

Chafouin 2 anos atrás atualizado por Lee "Noontide" Moon (Designer & Community Manager) 1 ano atrás 11
Game Version:
Steam Public
Platform:
Windows

Just to be clearer, this happens when playing the same level of a campaign for a while. Not when going from level to level.

Pending Customer

Could you please upload the save game, your output_log.txt from when this happened and your system specs.


How to: Locate your save files

Posting Output Logs

Requested Files:

Log: output_log.txt

Save Files: remote.7z


To reproduce one instance of the issue:

1) Start the game

2) Load the Autosave 5/31/2018 12:44:46PM

3) Once the game is running, try to save: the game hangs. 100% reproducible.


This is not specific to Autosave, it has happened by loading manually saved game too.

I don't know if the issue is solely when trying to save a game, or something does not load quick right when loading a saved game that makes the game crash at the next attempt to save.



Here are other crashes I ran into (not related to this post):

Dumped files: Other 3 crashes War For The Overworld.7z

The 3 other crashes look to be driver related, could you please try a fresh install of of your video drivers?


Using DDU you can completely uninstall your drivers and reinstall the latest version from your manufacturer. 


http://www.guru3d.com/files-details/display-driver-uninstaller-download.html



I'll look further into the save load crash, it may have been resolved as we have resolved a similar report recently

The crashes, although rare,  started happening after the recent NVidia driver update. So, this is a good hint and I will reinstall the driver 

Completed - Resolved

Assumed fixed unless reported otherwise

If the issue with the saved files is been addressed as part of your next released (when would it be?), I would think so.

Under Review

Ah I got all twisted with this ticket. We will assume the crashes fixed, but yes, we need to verify the save load internally

Desenvolvido por UserEcho