I joined a friend's password protected game and I'm unable to interact with any element of my UI. Veins of evil, rooms, imps, spells, even the rally flag and map aren't interactable.
Miten arvioisit asiakaspalvelua mitä olet saanut?
Tyytyväisyysmerkin antoi Sinreal 8 vuodet sitten
Lisää kommentti asiakastuen laadusta (valinnainen):
Hello Sinreal,
this sounds very unusual and we never had any reports of an issue like this.
I guess since this happened you did restart the game already?
This is important because the game generates a log file where any issues encountered during a play session are logged.
Because these logs can become quite big and to avoid bloating the hard disk with logs,
this file is overwritten each time the game is started and thus the information about previous issues gets lost.
In case you have not yet started the game again, please follow these instructions to upload your log file:
https://forum.subterraneangames.com/threads/please-read-how-to-report-a-bug.4689/#post-51529
Please also add your system specs as mentioned in the link.
If you restarted the game already, then there is not much we can do about right now.
But in case you encounter the problem again, please upload your logs to this thread as described in the link before restarting the game, so we can take a look if any errors occured causing this unwanted behaviour.
Regards
I have restarted the game since, unfortunately. If it happens again, should I continue on this thread or start a new one?
Also, Specs:
Operating System
CPU
Intel Core 2 Quad Q6600 @ 2.40GHz
Kentsfield 65nm Technology
RAM
8.00GB DDR2
Motherboard
Intel Corporation DQ965GF (J1PR)
Graphics
X203H (1600x900@59Hz)
SAMSUNG (1600x900@59Hz)
Storage
1863GB Seagate ST2000DX001-1CM164 ATA Device (SATA)
Hello agin,
just please keep this report/thread.
It is even intented that other people who encounter the same issue do post on this same thread,
so we can collect as much information we can get about the problem in one place.
Cheers
For now I'll mark this as complete but if you have this issue again don't hesitate to get in touch!
Hello agin,
just please keep this report/thread.
It is even intented that other people who encounter the same issue do post on this same thread,
so we can collect as much information we can get about the problem in one place.
Cheers