hang on load screen

Avatar
kevinoclam
  • Views 7.402
  • actualizado
  • Completed - Resolved

will，similar to the others

especiall https://brightrockgames.userecho.com/topics/2766-stuck-on-loading-screen/ this one

but i did have vc 2010~2015 installed

Image 3727


System Specs: 

OS: Windows 10 64-bit

CPU: Interl i5-7500 @ 3.40GHz

RAM: 16.0 GB

GPU: Nvidia GTX 1060 3GB


log

output_log.zip

War for the Overworld Launcher Log.txt


hope you can help me


kind regards


Game Version:
Steam Public
Platform:
Windows

¿Cómo calificaría el servicio al cliente que recibió?

Puntuación de satisfacción por kevinoclam hace 7 años

Añadir un Comentario sobre la calidad del soporte que recibió (opcional):

Respuestas 6
Avatar
0
kevinoclam

this issue has been fixed with new version

thanks

Avatar
0
Lee "Noontide" Moon Designer & Community Manager
  • Completed - Resolved

Hopefully this should be fixed in version 1.6.5. Please let us know how you get on!

Avatar
0
kevinoclam
Quote from Stefan Furcht

Hello kevinoclam,
this seems to be an issue caused by a third party library and we are right now waiting for their support on this problem.
We will get back to you once they got back to us hopefully soon.
Stay tuned!

well, it's ok.

hope this can be fixed quicklly

Avatar
0
Stefan Furcht
  • Pending Third Party

Hello kevinoclam,
this seems to be an issue caused by a third party library and we are right now waiting for their support on this problem.
We will get back to you once they got back to us hopefully soon.
Stay tuned!

Avatar
0
kevinoclam
Quote from anonymous

Hey kevinoclam,


Can you try to launch the game as Administrator? 

I tried to right click on the .exe, chose to launch as admin, the game start, but before the main menu, it crashed and

a new window of the game by steam started, it's looks like the game was forced to launch with steam.

Besides, in this way, the game is still hang on loading screen.

Avatar
0
anonymous
  • Pending Customer

Hey kevinoclam,


Can you try to launch the game as Administrator? 


Portal de soporte a cliente creado por UserEcho