OS X 10.13 - After installing the newest patch workers keep mining gold shrines but never get any gold from it

Marcel Schulz

7 년 전
Views 8,832
수정됨 7 년 전
Completed - Resolved

Hi! Steam just installed the newest update and now my workers keep hitting the gold shrines and never get any gold from it.

Game Version:

Steam Public

Platform:

OS X

How would you rate the customer service you received?

Satisfaction mark by Marcel Schulz 7 년 전

Add a comment about quality of support you received (optional):

Replies 8

오래 된 것 먼저
최신 것 먼저 오래 된 것 먼저

anonymous

7 년 전
Pending Customer

Hey Marcel,

Could I get a save game where this is the case? This guide will show you how to find them: How to: Locate your save files

답글 링크

Marcel Schulz

7 년 전

On 5. Oct 2017, at 17:16, Brightrockgames <support@brightrockgames.com> wrote:

Pending Customer
Dear Marcel Schulz,
Status has been changed by Cian Noonan (QA Analyst).
Click here to open comment
Hey Marcel,

Could I get a save game where this is the case? This guide will show you how to find them: How to: Locate your save files
Regards,
The Brightrockgames Team
Delivered by UserEcho
Unsubscribe. You have received this email because you subscribed to notifications on topic or forum changes. To unsubscribe open your profile settings and change your notification settings.

It is occurring in any level of the campaign so far. Haven’t checked out other game modes. I named my save Level 4 but can’t find it in the specified location.

답글 링크

Marcel Schulz

7 년 전

It might be those 2 files althought they are not named like I named the save in the game. But the time is right and it's the level I was playing. 4 shades of grey_20171005155420.meta 4 shades of grey_20171005155420

답글 링크

Marcel Schulz

7 년 전

It was also occuring in Level 3 but I don't actually have a save game of that

답글 링크

anonymous

7 년 전
Completed - Next Patch

We have found and corrected the cause, the fix will be out soon

답글 링크

Marcel Schulz

7 년 전

Great. Thank you very much

답글 링크

anonymous

7 년 전
Completed - Resolved

답글 링크

Marcel Schulz

7 년 전

On 5. Oct 2017, at 18:43, Brightrockgames <support@brightrockgames.com> wrote:

Completed - Next Patch
Dear Marcel Schulz,
Status has been changed by Cian Noonan (QA Analyst).
Click here to open comment
We have found and corrected the cause, the fix will be out soon
We want to know your opinion
How would you rate the customer service you received?
Good, I'm satisfied Bad, I'm unsatisfied
Regards,
The Brightrockgames Team
Delivered by UserEcho
Unsubscribe. You have received this email because you subscribed to notifications on topic or forum changes. To unsubscribe open your profile settings and change your notification settings.

After the update a couple of minutes ago it works again. Thank you!

답글 링크