With the last patch, the game loads with background and voice but the menu is invisible

Avatar
mandragon
  • Views 8,395
  • updated
  • Completed - Resolved

While the game loads, the loading screens are blank. When loaded the spinning rock is displayed and the voice says, "welcome overlord". But the menu is invisible. Random clicking in the area of the menu causes you to move to another room, but the menu still does not appear. This began with the last patch. Windows Vista

Game Version:
Steam Public
Platform:
Windows
Replies 17
Avatar
0
anonymous
  • Pending Customer

Hey mandragon,


Could I get a bit more info? I need the following before I can look into this further:

  • System specs.
  • Your output_log.txt which should help to point to the cause of the issue.
  • The debug.log found in the Coherent_UI folder in the game directory.

This guide should help: How to: Submit a Bug Ticket.

Avatar
0
mandragon

Intel Q6600 quad core 2.4 ghz

8 gig ram

2 x 1TB hard drives 

Asus Strix OC Ti750 geoforce card  to 32 inch generic vga monitor

Win Vista Ultimate 64 bit  w/ service pack2 last build and updates

output_log.txt

debug.log


Avatar
0
mandragon

C:drive has approx 400 gb free space

Avatar
0
anonymous

Could you please try all the steps in the following guide? Missing, Invisible or Laggy UI


That should Correct this for you, if not then please get back to us and we will investigate further.

Avatar
0
mandragon

Did it all. No change. Still no loading screens when loading. And then comes up to the spinning rock with no menu visible and it gives the greeting.

Avatar
0
anonymous

Looking at the log the error must be caused by the UI not using the more powerful GPU in your system. in the How to force the more powerful NVidia GPU to turn on section did you follow the steps for both WFTOGame.exe and CoherentUI_Host.exe? You can find CoherentUI_Host.exe at: C:\Program Files (x86)\Steam\steamapps\common\War For The Overworld\WFTOGame_Data\CoherentUI_Host\windows

Avatar
0
mandragon

I'll try again. But my system only has the one video card. It does not have an on-board video solution. It is a

Gigabyte GA-EP45C-UD3R (rev 1.0)

Avatar
0
mandragon

Nope, still is sans menu.

Avatar
0
anonymous

Please double check that you have C++ redist 2010,2012,2013,2015. 2015 is the most important one. You can see which ones are installed in Control Panel.


If you are missing any then please go to the "_CommonRedist/vcredist" folder in the game's install directory.

Avatar
0
mandragon

Ok, I may have built my computer from scratch, but ... Could you give me an idea what part of the control panel might contain this information bbefore I have to open all 63 enntries looking for it.


Customer support portal powered by UserEcho