First installation - the game cannot be launched

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  • opdateret
  • Completed - Resolved

Hi,


I just bought and downloaded War for the Overworld (Crucible + Heart of gold + My Pet Dungeon + Underlord edition content) via Steam.


When I try to launch the game throught Steam, here what i get :

Image 3344


and after a few seconds :

Image 3343


Windows details for this issue shows : 

"Signature du problème :
  Nom d’événement de problème: APPCRASH
  Nom de l’application: WFTO.exe
  Version de l’application: 0.0.0.0
  Horodatage de l’application: 574c7758
  Nom du module par défaut: KERNELBASE.dll
  Version du module par défaut: 6.1.7601.23807
  Horodateur du module par défaut: 5915fe14
  Code de l’exception: e0434352
  Décalage de l’exception: 000000000001a06d
  Version du système: 6.1.7601.2.1.0.256.48
  Identificateur de paramètres régionaux: 1036
  Information supplémentaire n° 1: 2413
  Information supplémentaire n° 2: 2413de213f38e5efe700010a55469627
  Information supplémentaire n° 3: 7cc8
  Information supplémentaire n° 4: 7cc89ccc25e007e694a87ea03c2cef53

Lire notre déclaration de confidentialité en ligne :
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x040c

Si la déclaration de confidentialité en ligne n’est pas disponible, lisez la version hors connexion :
  C:\Windows\system32\fr-FR\erofflps.txt"


My platform is :

Windows 7 Professional 64 bits - Service Pack 1

Image 3345

GPU : NVIDIA GTX 560


C:\Program Files (x86)\Steam\SteamApps\common\ doesn't have "War For The Overworld" directory.


When I try to launch directly by WFTOGame.exe as administrator, the game start to launch :

Image 3346

but it crashes during the loading after a windows popup that asking me Steam wants to use the WFTO's file : runasadmin.vdf. Answer "Yes" or "No" to this popup produces the crash.


Note that the game is not installed on the same drive as Windows.

I have an USB headset but even when it's unplugged, the game launch fails with the same error.


Can you help me please ?


Thanks,


Kaldenn



Game Version:
Steam Public
Platform:
Windows

Hvordan vurderer du den kundeservice, du har modtaget?

Tilfredshedsangivelse af Kaldenn 7 år siden

Tilføj en kommentar om kvaliteten af den support du modtog (frivilligt):

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Kaldenn

Hello !


I solved this crash by updating my Windows 7 with optionnals updates on NVIDIA, Intel, etc... this updates cost me 1 Gb but at least the game works :)


Have a nice day,


Kaldenn

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anonymous
  • Completed - Resolved

Glad to hear it's fixed, hope you can now enjoy the game!