NRE Crash Freeze during Level 7

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doubledgedboard
  • Views 8443
  • עדכן
  • Completed - Resolved

During Level 7, getting repeated freeze crash (game becomes unresponsive and I have to force close it).


Logs show NRE (Null Reference Exception). Loading from save file results in regular crashing but not at a specific point.

Game Version:
Steam Public
Platform:
Windows

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שביעות רצון על ידי doubledgedboard 8 שנים ago

להוסיף הערה לגבי איכות התמיכה שקיבלת (אופציונלי):

תגובות 17
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0
doubledgedboard

Can't edit my post? WTF? Great bug tracker...


Here's the crash log output_log.txt

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0
doubledgedboard

Note I had been playing at 50% speed, tried switching back to 100% no change.


Also tried Verify Game Cache, Uninstall + Reinstall, and New Save Game. Still freezes.


Currently unable to progress past lvl7 due to this. Furthest I've gotten is ~150/180 killed, and then a freeze. This is EXTREMELY frustrating.

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doubledgedboard

Updated to latest nVidia drivers (with a DDU-cleaned uninstall first)... still freezes. Attached another output log. output_log.txt

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anonymous
  • Completed - Next Patch

Hey doubledgedboard,


Thanks for the comprehensive report, we've isolated the issue and it should be fixed in an upcoming hotfix.

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doubledgedboard

Hey thanks Cian,


What's your cycle time like? Should I expect it soon, or is there a proper place to watch for when hotfixes get released? I noticed you don't always post them on the announcements page.

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1
anonymous

Expect it tomorrow or Friday, we are adding the last few features

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doubledgedboard

Great! Much thanks to you and the team!

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anonymous
  • Completed - Resolved
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doubledgedboard

Hey Cian,


Just played Level 7 again with the latest update (assuming that this fix went out with whatever update I downloaded from Steam today...)


Still getting a freeze. Here's my output log. Don't see any NREs but there are a few suspect lines at the bottom.


output_log.txt


I'm on a system with 6 physical cores (12 logical), 32gb ram, and an 8gb ram GTX1080, so I haven't suspected memory issues up to this point, but I will try this level again after turning all the settings down and see if that helps.

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doubledgedboard

Sigh. Definitely not memory. Lowered to 'Low' texture resolution. Monitored memory usage with performance GUI. Sat at ~1100 MB out of 8000, and still froze.


Here's output log.


output_log.txt


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