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Completed - Resolved

UI problems, standard workarounds not fixing it

Asbjørn Olsen hace 3 años actualizado por Cian Noonan (Graphics Plumber) hace 2 años 2

Hey there.

I experience a lot of problems with the UI: Sometimes it's increaibly laggy, sometimes it's unresponsive, and every time I return to the campagin menu after play, the menu-UI doesn't return, and instead I see some leftover UI pieces from the gameplay, like the minimap and sins menu.

I've tried forcing the game and coherenceUI to use my high-performance driver and I've tried forcing it to run DX 9 and DX 11, as suggested by the knowledge base. Forcing any of the DX through the launch options helped a little, before that point I couldn't even get past the main menu, now I can start a game.

I'm not really sure what you need, but here are some of my system specs:
OS Name Microsoft Windows 10 Pro
Version 10.0.14393 Build 14393
System Manufacturer Notebook
System Model W65_67SJ
System Type x64-based PC
Processor Intel(R) Core(TM) i5-4210M CPU @ 2.60GHz, 2601 Mhz, 2 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM) 8,00 GB
Total Physical Memory 7,89 GB
Available Physical Memory 4,31 GB
Total Virtual Memory 15,9 GB
Available Virtual Memory 12,0 GB

I've forced both Coherent and WftO to use my Nvidia card, and since I am able to run the game, I'm pretty sure it's using it:
NVIDIA GeForce GTX 850M
Adapter Type GeForce GTX 850M, NVIDIA compatible
Adapter Description NVIDIA GeForce GTX 850M
Adapter RAM (2.147.483.648) bytes
Driver Version 21.21.13.7878
INF File oem86.inf (Section032 section)

My other card is:
Intel(R) HD Graphics 4600
PNP Device ID PCI\VEN_8086&DEV_0416&SUBSYS_65011558&REV_06\3&11583659&0&10
Adapter Type Intel(R) HD Graphics Family, Intel Corporation compatible
Adapter Description Intel(R) HD Graphics 4600
Adapter RAM 1,00 GB (1.073.741.824 bytes)
Driver Version 20.19.15.4444

Game Version:
Platform:
Pending Customer

Hey Asbjørn Olsen

,


I'm sorry to hear that you're experiencing this issue, it is fairly common among our Laptop users.


Can you please outline exactly what your issues are since trying the work around steps?