Almost certain crash when completing a mission

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anonymous
  • Views 15,311
  • updated
  • Completed - Resolved

Hey Brightrock Games,


I recently started playing WftO again, since I never completed the campaign... (shame on me!) But it happens often that when I finish a campaign-mission the screen closes to black (like it should, sliding shut from bottom and top) and normally the statistics of the game appear and the new minions/stuff and such, but with me it (almost always) crashes before the statistics-page appears! When I load WftO again I can continue the campaign after the mission where it crashed, so my progress isn't lost, but it's pretty annoying. I also miss the new stuff-info and such, where I like to scroll trough! So now I generally save the game before I win and reload it, so I can read it all. When winning it the second time it goes without problem. But it almost always happens again with the next mission.


I also get an warning message that my PC is running out of memory and that applications are best shut down to prevent loss of information... But I have 12GB of RAM!


I also notice that when the game crashes that my Firefox also has pages that crashed and need to be reloaded. I will try to run the game without Firefox in the background, but this is not something that should happen.


  • Windows 10 64bit
  • 12GB DDR3-1600
  • Intel Core i5 2500K
  • MSI 8GB D5 GTX 1070 ARMOR 8G OC
  • Gamebuild: 1.5.2.f4

Files:

output_log.txt

2017-03-12_094242.zip

2017-03-12_150712.zip

2017-03-12_154730.zip


Thanks for looking into this!


Kind regards,
Kwintus5

Game Version:
Steam Public
Platform:
Windows

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Replies 28
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1
anonymous
  • Under Review

Hey kwintus5,


Thanks for the bug report, this is brilliant. With what you have given us or should be easy to track down the cause.


This definitely looks to be memory related based on the logs. We will have a closer look first thing on Monday morning.


I'm really sorry that you have to suffer through these crashes, my only suggestion is to ensure that Steam and WFTO are the only programs running while you're playing. This may help.



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0
anonymous

I wanted to be smart and saved my game before completing the mission. To be safe I tought about exiting and reloading the game, so I tried to exit to main menu and it crashed again when I clicked the button! :P


Crashlog and output log of this one:

output_log.txt

2017-03-14_092226.zip


For information: crashlog from yesterday: 2017-03-13_200738.zip

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0
anonymous

AAAAAAAAAAAAAAH! I wanted to reload my saved game and It wasn't there... Apparently trying to exit the game right after saving caused it to disappear, probably because of the crash. :D


Luckly I don't mind replaying the mission, but still xD

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0
anonymous

Putting the texture quality from "ultra" (100%) to "high" (50%) seems to prevent the crashes from occurring. :)

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0
Andrew "Nutter" Jaggar

Judging from what you've said so far, it definitely sounds like a memory issue. Saving the game is also a massively memory intensive process (and in this case it sounds like that caused the crash), it looks like the game ran out of memory during the saving process meaning that the save didn't manage to finish.


I think the only real solution we can offer is the one you've found yourself, reduce the texture quality. It seems your system can't handle game at Ultra quality.

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0
anonymous
Quote from Andrew "Nutter" Jaggar

Judging from what you've said so far, it definitely sounds like a memory issue. Saving the game is also a massively memory intensive process (and in this case it sounds like that caused the crash), it looks like the game ran out of memory during the saving process meaning that the save didn't manage to finish.


I think the only real solution we can offer is the one you've found yourself, reduce the texture quality. It seems your system can't handle game at Ultra quality.

I beg to differ, my PC has 12GB of RAM, at this moment my PC is using 4.1GB of my total RAM. (firefox open with multiple tabs, all my backgroundprograms running)


So you are saying that WftO uses about 7-8GB of RAM? And, it crashes when a mission completes or (apparently) when I quit-to-desktop after playing for a while. Just saying "my pc can't handle it" sounds wrong.


I just did level 8 and I noticed regular stuttering, probably caused by to many ghouls? I will be playing with my graphicsconfiguration to see what helps. But my GTX 1070 shouldn't have a problem with it...

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0
anonymous
  • Pending Customer

Would you be able to post your full system specs?

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0
Andrew "Nutter" Jaggar
Quote from anonymous

I beg to differ, my PC has 12GB of RAM, at this moment my PC is using 4.1GB of my total RAM. (firefox open with multiple tabs, all my backgroundprograms running)


So you are saying that WftO uses about 7-8GB of RAM? And, it crashes when a mission completes or (apparently) when I quit-to-desktop after playing for a while. Just saying "my pc can't handle it" sounds wrong.


I just did level 8 and I noticed regular stuttering, probably caused by to many ghouls? I will be playing with my graphicsconfiguration to see what helps. But my GTX 1070 shouldn't have a problem with it...

Yes, im saying that WFTO can easily use 7-8GB of RAM on highest settings on some of the larger maps/more complex campaign levels.


As Cian said though, we need your full system specs in order to be narrow it down.

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0
anonymous

Oh, didn't know WftO could be so demanding. :)


Here are my specs:

  • Intel Core i5 2500k
  • 12GB DDR3-1600
  • MSI 8GB D5 GTX 1070 ARMOR 8G OC
  • Corsair HX750i
  • Samsung SSD 850 EVO

Thanks!

Avatar
0
anonymous

No more crashes since I lowered the texturequality to 50%, so no worries anymore!


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