Lost all locally saved maps.

Галиев Рустем

8 years ago
Views 22,579
updated 7 years ago
Completed - Resolved

Windows 10 64 bit, 8 Gm RAM, Intel(R) Core(TM) I7-4500 CPU1.80 GHz 2.40GHz GPU: AMD Radeon R7 M265, Intel(R) HD Graphics Family. Version game 1.5.1f5

I can't edit any of my previously published map.

See the screenshots. Gone are all locally stored maps (except Tetris - map, that I saved after the bug). In the screenshot №3 - the beginning of the list of my previously published in steam cards. A lot of them, I could edit them before. Now can't. I can only delete my map.

Also, lost all save in the game. There is only 1, made after the bug.

War for the Overworld Launcher Log.txt

output_log.txt

Found this folder in steam, there's some information at the workshop. The path to the folder: D:\Program Files (x86)\Steam\workshopbuilds :

workshopbuilds.zip

Game Version:

Steam Public

Platform:

Windows

How would you rate the customer service you received?

Satisfaction mark by Галиев Рустем 8 years ago

Add a comment about quality of support you received (optional):

Pinned replies

Andrew "Nutter" Jaggar

7 years ago
Answer

I could be wrong, but I think the issue here is that by default the game looks on the steam cloud for save games, rather than local ones. So you can try disabling the steam cloud for WFTO (temporarily) and see if the game starts to check local files instead and finds them.

Otherwise, the fact that that the steam cloud was deleted (due to resetting progress) might mean that when you're loading the game and it's syncing with the cloud, steam itself is telling the game that those save files shouldn't be there (and so is deleting or invalidating them some how)

I'd try temporarily disabling the cloud saves via the game properties window on steam.

Reply Link

Replies 21

Oldest first
Newest first Oldest first

8 years ago

I checked integrity of game cache, restarted steam and the game - did not help.

Have you tried rebooting your entire PC?

Yes. It didn't help. By the way, when start the game today, first went out the window with the graphics settings.

I suspect the connection with this bug of the disappearance of my map. I have every time one (random) of my maps is shown with the picture corresponding to the missing map "Λαβύρινθος του Μινώταυρου".

anonymous

8 years ago
Accepted

Hey Ontos,

I'm sorry that this is a recurring issue for you, have you had a quick check in the steam/userdata/[user id]/230190/remote folder?

You need to look for the _edit files and send them to us.

If you can send these files to us we will be able to manually fix these for you.

Can you give us a rough estiamte of how many maps you had in the game that have now disappeared?

Quote from anonymous

Here are the contents of this folder

230190.zip

The my maps link.

Saving in the game are gone too, remember. And when, after the appearance of the bug, I started playing the game - again showed the tips (like I played for the first time, what's wrong, obviously).

Have you manually interfered with the steam map folder?

No.

Ok. Your editable versions of the maps are gone, however the code team are going to add a debug command to the game that will convert workshop versions of maps into editable versions. This will be released with the next patch.

Until then you can try to check your recycling bin on your PC or use a data recovery program to attempt to recover the file.

We are deeply sorry that you have experienced such a terrible issue and are working now to ensure that it does not happen again.

It's the right idea, to give the edit option for cards that are placed into the category of "finished", as published in steam. For already on the basis of changes in the patches, do I need to edit some of the old maps. For example, I used neutral defenses, that do not already exist.