Drawbridge in Mission 13 blocks minions even though it is lowered

Avatar
Leo M. Panther
  • Views 8.088
  • actualizado
  • Completed - Resolved

I'm trying to get the time achievement on mission 13. I've got a plan that should work. And I'd like to save at various stages so that I don't have to do the fiddly bits of the plan again and again.

But at present I can't because if I save after cutting the winches and then reload my minions treat the drawbridge as impassable except for flying the flying units.

This doesn't happen if I play from a save before cutting the winches. 13 equilibrium_20160907205844

Game Version:
Steam Public
Platform:
Windows

¿Cómo calificaría el servicio al cliente que recibió?

Puntuación de satisfacción por Leo M. Panther hace 8 años

Añadir un Comentario sobre la calidad del soporte que recibió (opcional):

Respuestas 9
Avatar
0
Andrew "Nutter" Jaggar
  • Pending Customer

Hi Leo, we'll also require your output log in order to figure out this problem (as without it i'm unsure if it's a save game issue or some kind of other error which has occurred)


(Quoted from the "How to submit a bug ticket" guide, for information purposes)


Posting Output Logs


In addition, a log is created by the game every time you play. Posting this will help resolve some issues. Please note that this file is wiped every time the game launches, so ensure the bug you are reporting happened during your last play session. The location of the log can be found in the following location based on OS:
Windows
x:\Program Files (x86)\Steam\SteamApps\common\War For The Overworld\WFTOGame_Data\output_log.txt
OS X
~/Library/Logs/Unity/Player.log
Linux
~/.config/unity3d/Subterranean Games/War For The Overworld/


Avatar
0
Leo M. Panther
Quote from Andrew "Nutter" Jaggar

Hi Leo, we'll also require your output log in order to figure out this problem (as without it i'm unsure if it's a save game issue or some kind of other error which has occurred)


(Quoted from the "How to submit a bug ticket" guide, for information purposes)


Posting Output Logs


In addition, a log is created by the game every time you play. Posting this will help resolve some issues. Please note that this file is wiped every time the game launches, so ensure the bug you are reporting happened during your last play session. The location of the log can be found in the following location based on OS:
Windows
x:\Program Files (x86)\Steam\SteamApps\common\War For The Overworld\WFTOGame_Data\output_log.txt
OS X
~/Library/Logs/Unity/Player.log
Linux
~/.config/unity3d/Subterranean Games/War For The Overworld/


I've tried to attach the output_log.txt file several times to the initial post. It wont work. I guess at 114 MB it is too big. Here's a zip-file containing a copy. I hope that's alright. Otherwise I'm at a loss as to how to get it to you.

output_log - kopie.zip

Avatar
0
Andrew "Nutter" Jaggar
  • Under Review

That's fine, thanks

Avatar
0
Andrew "Nutter" Jaggar
  • Accepted

I noticed 2 strange things in the output log:

  • "AddComponent with MonoBehaviour is not allowed. Create a class that derives from MonoBehaviour and add it instead."
  • "HighlightingSystem : Framebuffer depth data is not available and can't be used to occlude highlighting."

The Highlighting thing was repeated many many times during the log.


Sending through for code team to review.

Avatar
0
Stefan Furcht Programmer
  • Not Fixable

Hey Nutter & Leo,
both issues were harmless, though the second caused log spam, which caused gigantic log files.
However this issue should be resolved already.
There must be something wrong with the save game, if you can finish the level correctly when not playing with the corrupted save file then all should be fine by now.
We had multiple issues we hotfixed, unfortunately some save games got corrupted before we could fix the cause.
We are sorry for this, but it should work correctly from now on.
Let us know if you encounter issues with a freshly started or saved level since hotfix 1.4.2f5.

Avatar
0
Stefan Furcht Programmer
  • Completed - Next Patch
Avatar
0
Leo M. Panther
Quote from Stefan Furcht

Hey Nutter & Leo,
both issues were harmless, though the second caused log spam, which caused gigantic log files.
However this issue should be resolved already.
There must be something wrong with the save game, if you can finish the level correctly when not playing with the corrupted save file then all should be fine by now.
We had multiple issues we hotfixed, unfortunately some save games got corrupted before we could fix the cause.
We are sorry for this, but it should work correctly from now on.
Let us know if you encounter issues with a freshly started or saved level since hotfix 1.4.2f5.

Unfortunately on game version 1.4.2f9 the problem persists.

I started the level anew. Played till I got the winches cut and assemble my force before unleashing the Kenos. Here I save.

I then attack straight across the hallway and everything works as intended. All minions cross the dropped drawbridge.

I then load the save game and do the same as before this time however all land-based minions get stuck behind the drawbridge while the flying just cross like normal. The landbased minions do keep walking as though they think then can cross.

13 equilibrium_20161006224311


output_log.txt


Image of my poor minions stuck behind an invisible wall like malevolent mimes


I do hope the issue is solved with the next patch.

Thanks for the support.

Avatar
0
Lee "Noontide" Moon Designer & Community Manager
  • Completed - Resolved
Avatar
0
Gusop

Hello 2017 here,

v1.5.1 the bug still exisist.


Portal de soporte a cliente creado por UserEcho