Black screen when I run the game

Dani

8.0 anni fà
Views 6.706
aggiornato 8.0 anni fà
Declined

Hi, I played the game without problems and I passed level 1, but next day, when I ran the game, a black screen appeared. I have tried a lot of solutions indicated in these posts, but I had to close the game again and again. Please, I need a solution.

Windows Vista Home Premium

Service Pack 2

Toshiba

Intel Core 2 Duo CPU T5800 2.00 GHz 2.00 GHz

RAM 4 GB

32 Bits

ATI Mobility Radeon HD 3470

Game Version:

Steam Public

Platform:

Windows

Replies 2

Più vecchi prima
Più recenti prima Più vecchi prima

Lee "Noontide" Moon Designer & Community Manager

8.0 anni fà
Pending Customer

Hi Dani,

Thanks for getting in touch.

Here's the next steps:

1. Please provide your output log as described in this article: How to: Submit a Bug Ticket

2. Please confirm you've followed all the solutions as presented in these articles: General Crash Troubleshooting, Startup Crashes

Cheers,

Lee

Rispondi Link

Lee "Noontide" Moon Designer & Community Manager

8.0 anni fà
Declined

Closing due to lack of customer response.

Rispondi Link