hello its me, just, again. ive finally gotten my computer to 4 gb and
steam help has ignored the support ticket i put up for them for a month. im wondering what i should do now
oh yeah heres the link to the old conversation: https://forum.subterraneangames.com/threads/ai-and-saving-bugs.9777/
Hello Just,
you are talking about the disk read error? Or what issue do you still have right now?
well currently im unable to open the game since the disk read error is preventing it from updating. (or at least thats what i presume is going on)
So you are still using Windows XP 32bit?
Well disk read error can mean either there are insufficient rights or an issue with your hdd.
It should have nothing todo with your RAM.
Did you tried to verify steam cache after a fresh reboot and with starting steam as administrator?
If this didn't help, it might be needed to check your HDD for any defects.
See: https://technet.microsoft.com/en-us/magazine/ee872425.aspx
Use chkdsk with repair option: chkdsk /f C:
If this finds and repairs an issue, then try again to verify steam cache after a reboot by running steam as admin.
Does it help?
oh! i was able to open the game! thanks!
ok so now how do i fix the inability to save?
Just for others reading this:
So what did you do to fix the issue?
For the saving issue:
When you did your report on the old bug forum your logs clearly said you did run out of RAM.
If you have now more RAM saving should work flawlessly.
Do you still have issues?
If yes, please upload another output_log so we can see why.
In this case, under Control Panel -> System what does it say how much RAM you have usable?
Cheers
i just did what you said. ran chkdsk /f C: and said yes when it asked to do it on next reboot. then i restarted my computer.
yes i still have issues. my systems now states i have 3.5 GB of ram available
i will get back to you tomorrow with the output_log
It's still running out of memory like before.
So what ever you try to save is still too big for your available RAM.
Since you have now 3.5 GB usable I wonder if you run other memory intense processes next to the game.
Can you right click on the taskbar to open the Task Manager, switch to "Processes" tab and sort all by "Mem Usage"
Like here:
What does it show upmost?
Is it something required while you play?
Also are you still using Windows XP 32bit?
Hello Just,
It was probably on of the other QA guys talking with you, can ypou please explain your issue in more detail?