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I have the GeForce Experience app installed and it reminds me of updates, so I usually stay pretty current. I just got a prompt tonight for a new update to version 375.63. I just installed it tonight. Looking forward to trying that new patch out.

Its a hard reboot, like someone pressing the reset button on the PC while in this game. Playing this game was the first time I saw this happen and the only thing that seems to make this event occur.


Earlier when we where looking at events, the first one logged was that "Origin Web Helper Service". Do you think that is the cause of the reboot or do you think this event is occurring because the system crashed?

I don't think I even had Origin running at the time as this game runs through Steam. Should I maybe try running Origin and have it working then try the game or is this completely unrelated?


In the meantime I will run memtest86 and see what happens there.

Furmark 1440 Bench & Prime95 run at the same time, results:

I ran FurMark at the 1440 preset bench test (my max monitor resolution), results:

I just uploaded two videos to my Youtube channel of me playing Battlefield 4 last night. Recorded with Shadowplay. Pretty sure that exercises both CPU and GPU. Check them out:

https://www.youtube.com/channel/UCmg7k4y38TonClD5h659O5A

I will also try your suggestion, as I said, I'm willing to do what we can to try and figure out why WFTO doesn't work properly. Will post the results later. :-)

Prime 95 - 2HR run, Zero Errors:

Windows Memory Diagnostic test result:

From your perspective it may look like a hardware issue, but when you see from my view where I play on this computer almost every day and many gaming sessions for hours on end with no problems except when trying to play WFTO, it seems like a specific game problem to me. I'm more than willing to try and figure this problem out as I am a fan of this game and would love to see it work. Will run some Prime95 torture tests and the Windows Memory tester. I will let you know of the results.


In the last few days I have played quite a bit of Battlefield 4 with no problems whatsoever. You can see my battle reports here, look under section "Latest Reports": http://battlelog.battlefield.com/bf4/soldier/0utlaw_Torn/battlereports/440754056/pc/

One round lasted a full hour before the round ended and the next map loaded:

http://battlelog.battlefield.com/bf4/battlereport/show/1/787817217946126272/440754056/


I have logged 2378 hours of gameplay (hours played shown in Steam) in the game Elite Dangerous (which I recently quit playing), and you can even see some of my past recorded PvP gameplay on my youtube channel here:

https://www.youtube.com/channel/UCmg7k4y38TonClD5h659O5A

I also have 166 hours (Steam report) logged in XCOM2 as an example which is a game played from a similar perspective, looking down on your units from above. I haven't seen any problems playing StarCraft 2 either for that matter which also has that game perspective.

If this computer had "Serious" hardware issues, I'm sure it would have shown up while playing some of these other games as well. Will post tests results soon. :-)

My Power Supply is a Corsair HX 850.

So I uninstalled the game and re-installed. Got through the 1st tutorial of the campaign. Much farther than I had ever gotten before. Started the 2nd part of the campaign and when the good guys broke through the wall, I summed a rally and then used a lightning spell and the game crashed my computer to a hard reboot.


The event view for Windows Logs / Application shows the following at time 11:44:06:

  • Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.


The Windows Logs / System shows two items that occurred at time 11:44:05:

  • A timeout was reached (30000 milliseconds) while waiting for the Origin Web Helper Service service to connect.
  • The Origin Web Helper Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

These are all the items with "Error" at the time of the crash reboot.