No, unfortunatelly they didn't. I was excited with the latest WFO update, since I saw a change in the loading screen, but the issue is still the same... But I gave up on playing this game myself, so yes you may close it if you like.

Dear Eric,

I do appreciate you trying to help. Unfortunately all the Windows users (accounts) have full access and control over the folders.

Below you can see the conversation between me and the support team representative, if you look at the days, you can see that I haven't received any replies from them since Apr 11.

1 Message by you on Fri, Apr 8 2016 2:17
I'll try to cut it short, since this subject also took my time more then necessary;

Brightrock Games (War for the Overworld) says that this problem is not about their software but it's related to Steam and I should contact you.
I bought the early adapter's version of the mentioned game and I am not able to launch it for months now. I do not want a refund, I just want to be able to play.
I tried validating game cache, reinstalling the game, and steam client for several times now. The problem still persists.
I sent my log files to the official forums and the developers said that the logs show Steam DRM checks fail and that there's nothing they can do about it.

Here's the topic;
http://brightrockgames.userecho.com/topics/335-freshly-installed-can-not-start-launch-the-game/
I added the related log to the attachments.

I also opened a topic on steam;
http://steamcommunity.com/app/230190/discussions/0/365163537818932669/?tscn=1460069217 output_log.txt (File Size : 12.9 KB)
2 Message by Support Tech Kseniya on Fri, Apr 8 2016 13:48
Hello Erke,

Thank you for contacting Steam Support.

The War for the Overworld official support team will have the best solutions for technical issues related to their title.
Please follow the link below to this game’s support page on our help site and log in to your Steam account:

War for the Overworld
https://help.steampowered.com/#HelpWithGame/?appid=230190

If you’re not seeing the specific problem on this page, select “Gameplay or technical issue.” From there, look below the “Official Support” heading for a link to the game’s customer support website, contact email address, or support phone number.


To see if other users have posted a solution to your problem, follow the link below and search for the game by title:
http://steamcommunity.com/discussions/#games

3 Message by you on Sat, Apr 9 2016 2:06

Kseniya,

The links I supplied proves that I already contacted the official support team.
They redirected me to you, saying this is a steam client related issue.

If you clearly say that "No DRM check fail is on their hand" then I'll carry your words to them

4 Message by Support Tech Kseniya on Mon, Apr 11 2016 8:07

Please follow the instructions linked below to provide a diagnostic report for your system.

For a PC:
Title: How to run and submit MSINFO32 Info reports
URL: http://support.steampowered.com/kb_article.php?ref=1376-WTZN-9132
Note: Please make sure your operating system is updated fully before running the report:
- Click the Windows Start button, select All Programs, and then click Windows Update.
For a Mac:
Title: System Profiler Reports
Link: https://support.steampowered.com/kb_article.php?ref=4840-QWJX-0408
Note: Please make sure your operating system is updated fully before running the report:
https://support.steampowered.com/kb_article.php?ref=1244-WEJN-0804

5 Message by you on Tue, Apr 12 2016 10:32 msinfo output msinfo_32.nfo (File Size : 1.1 MB)
6 Message by you on Thu, Apr 14 2016 8:15 Could you please confirm you got the needed file as you wanted?
7 Message by you on Thu, Apr 21 2016 9:00 I want somebody else other then Kseniya to review my ticket!

- There's nothing written in the Launch options. =(
- In the BETA tab, it says "NONE" and there no other option in the drop-down menu =(

- In the "Local files" tab, the current build shows as: 931892
- WFTO folder, Common folder and the Steamapps folder was marked with a square read-only icon, meaning some folders where read-only. So I tried to remove the square tick from the whole Steamapps folder and subfolders in it... it processes when I click apply... what when I check it again, the square comes back again... Could this be related to OS user folder ownership somehow?
- As for the two exe files in the main WFTO folder (WFTO.exe, WFTOGame.exe);
Both have "Always run as administrator" for all users, but none of them have any compatibility modes enabled for earlier Windows versions.

I was so excited when I saw Steam downloading a patch for the game 1.4, it installed but unfortunately I still have the issue. But what I noticed is that the game loading screen still says that it's 1.3

Also, is it normal for the game to ask for administrative permissions every time I try to launch? Hence the exe is already set to " always run as administrator".

By the way Steam Support finally asked for my msinfo 32 file... sent them 3 days ago, still waiting for an answer.

The War for the Overworld official support team will have the best solutions for technical issues related to their title.

This is what the steam support told me.

Worst-case scenario I try my chances when the code hits market shelves as in a physical box, with all the artwork surrounding it, distributed evenly, I don't know may be 5, 7 years from now?

...At the very least, it'll make my day, the moment I learn about it...

My kindest regards to the whole team,

E.T.

This is just sad.
This started to seem like malevolence from Steam's side, as if they purposely sabotage your growing fan base, I don't know why.

At first I wanted to buy the Humble store version, so you guys could earn more money. But the possibility of the things you just described prevented me (lack of updates etc).

But I want you and your team to know that I will continue to support your project no matter what obstacles lies ahead... I realize and appreciate your efforts for reviving a long dead legend and carrying it this far. And boy, Richard Ridings was the best move!

Anyways as I said, I'll be trying your suggestions tonight. Ty again.

Thank you so much for sparing time to write to me.
I will look into the suggestions you just gave me. Afterwards I will write an update here.

I also contacted steam about this, waiting for an answer.

Could you also please officially contact Steam about this issue too? If it's true that this is their fault, they need to take it seriously.

I might not be the only one with this issue. I had this happening months ago and I finally can spare time to this. I can almost imagine other people who have daily jobs and just gave up on the issue.

UPDATE:

I just uninstalled steam, re-installed it... And the game still doesn't launch... Same exact symptoms.

What is the refund procedure? May be If I unbuy and re-buy, it'll fix... =P

Since I am an early adapter, I don't want to refund, just wanna fix.

I have an early adapter bonus and look at the sorrow I'm in... =(

Hello Stefan,

Thank you so much for looking into my log file and figuring out the possible problem causing this.

Yet unfortunately, I did try completely uninstalling and re-installing the game, actually this is why I especially wrote "freshly installed" at my topic.

But if this is the issue I think I need more than just uninstalling, perhaps removing some registry keys? with your help of course...

Edit: I thought you meant reinstalling the game, sorry, tonight i will try to reinstall steam. You say steam does not remove save games nor game settings, but uninstalling steam does force steam to uninstall the games too am I right? If that is the case, you can understand that I wouldn't necessarily be willing to try this step, since WFO is the only broken game and I got lots of others in steam. Could you be kind enough to confirm this?

And yes, I do have other steam games which DO work, like Fallout 4, GTA 5, Cities: Skylines, Blockscape are just to name some that I launched recently.

Dealing with these DRM checks even after you bought the game are really frustrating as you can imagine; would you suggest that I contact Steam, or would they redirect me back to you, you think?

I hope we can solve this, because I really want to go back to playing this game and see what changes and updates you guys made.