the game crashed . the crashed report folder named @2017-07-17_204058"

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  • updated
  • Completed - Resolved
Game Version:
Steam Public
Platform:
Windows
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jackspratgilbert

error.log

it has always been crashing on this level for some strange reason here are a few others

error.log

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anonymous
  • Pending Customer

Can you please link to output_log and list the system specs of the computer it is crashing on?

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jackspratgilbert

output_log.txt

windows 10 32 bit x64based processor

AMD FX(tm)-4100 quad core

8gb ram


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anonymous

Hey Jack,


Looks like you might be running out of memory. According to your error.log you have only 3.5GB of RAM, this could be due to you having a 32bit version of Windows installed. I would highly recommend installing 64bit Windows so you can use the rest of your 8GB of RAM.


This short article explains the difference : https://www.howtogeek.com/56701/htg-explains-whats-the-difference-between-32-bit-and-64-bit-windows-7/


If you could please try and install 64bit windows and let us know if the issue keeps occuring once you have.

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jackspratgilbert

ahh ok. well i am going to change it to a 64bit in the near future anyway. thank you for your help

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anonymous
  • Completed - Resolved

In that case I will close ticket, please let us know if you have any further issues