Invisible stuck beast can't find food or lair and produces errors

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  • updated
  • Declined

Version 1.6.3 - Windows 7 fully updated. 16 GB Ram. Scenarios. The narrator keeps reporting errors for a beast that does not seem to exist, who can't find food, or sleep (lair). Also, at the same time, an existing beastmaster can't get paid even if you drop him on gold

Game Version:
Steam Public
Platform:
Windows

How would you rate the customer service you received?

Satisfaction mark by david 7 years ago

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Lee "Noontide" Moon
  • Pending Customer

Hi David,


We'd love to get a full report from you including output log and a save file for this level so we can take a look and see exactly what is happening. Please take a look at this article to see what's required: How to: Submit a Bug Ticket.


I think in this case the save file would be most important as we might be able to find out what has happened to the unit in question.


Cheers,


Lee

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david
In the interest of helping you, I'll send you a save file, before I uninstall Overworld.


David Lieder

USA) +1.919.386.9871
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david

the library of tarsyss_20170830051734.meta


the library of tarsyss_20170830051734


the library of tarsyss_20170830051734output_log.txt


There are actually eight bugs in this file. Why should I fill out eight different bug report tickets? You think people actually do that? Just to make it easier for you? People don't do that.


The bugs are:


  • Happy workers won't work, for example the cultists stopped any work. Sins haven't added in several hours, even though the cultists are level 9 or 10 and happy.
  • Intelligent minions don't respond to rally at all, anywhere.
  • Archon is mine but his icon is not on the Rally left-side as an icon, and I can't click him
  • Beasts are not an icon on the Rally left-side icons
  • Narrator keeps warning of a beast who "is hungry, unhappy, can't find his lair" but this beast is invisible, and there are many lairs and pigs available.
  • Narrator warns of a beastmaster who's angry because he has not yet been paid, and this beast master does exist, but this beastmaster will not get paid even when dropped on gold.
  • Recall doesn't work. Alt-0 doesn't work. Many UI button shortcuts (from the controls options) don't work.

Playing Issues:

  • Intelligent minions leave their post on payday, and this makes it impossible to have remote rooms because the time it takes for the worker to wander around to find gold is immense.
  • It's impossible to destroy bombard cannons of an enemy, but they destroy mind just fine under the same circumstances, such as same or lower levels, protection energy, etc.

I've already reported lag issues and Coherent UI issues in separate bug reports.


Has your dev ever heard of "object pooling", "garbage collection", "draw call batching" and other types of batching and array batching? That's how you eliminate the CPU hogging aspects of the game. Batch what's not on camera, as much as possible. Run the batches at reasonable intervals to keep the game live.


Make the UI top priority in your game, even if other things are freezing such as graphics or AI, because if the player can't do anything then what is the point in playing?


Don't bother writing me again. I've already spent enough of my time on this and $30 which I wasted.


I'm uninstalling this game now.


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Lee "Noontide" Moon

Thanks David, again I apologize for the issues you've faced and hope we can get to the bottom of this one. We look forward to receiving the save file.


I'm sorry that the game didn't meet your expectations and as I mentioned in the previous thread we'd be happy to advocate for a refund from Steam support if we can.


Cheers,


Lee

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david
I don't have time to apply for a refund. All this has taken too much time anyway. I hope you all get it figured out.


David Lieder

USA) +1.919.386.9871
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Lee "Noontide" Moon

No worrys and thank you for the files. I'll make sure our QA guy looks into them. We sit next to each other so I'll make sure it gets a good look over :)


I'm sorry that we couldn't do more for you. I wish you the best in any case :)

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Lee "Noontide" Moon
  • Accepted
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Lee "Noontide" Moon
  • Declined

Hi David,


We've investigated your save file and these are the results of our analysis:


  • Intelligent minions don't respond to rally at all, anywhere.
  • Archon is mine but his icon is not on the Rally left-side as an icon, and I can't click him
  • Beasts are not an icon on the Rally left-side icons
  • Recall doesn't work. Alt-0 doesn't work. Many UI button shortcuts (from the controls options) don't work.

These issues are all the result of the same cause. All your units have been added to the "Peaceband" removing them from the Warband infrastructure. As they are no longer part of that they do not show up with "type" warbands on the left interface and will not respond to the rally all flag. Once we removed your units from the peaceband all these issues were resolved. I think this could require some extra feedback but is working as intended.


  • Happy workers won't work, for example the cultists stopped any work. Sins haven't added in several hours, even though the cultists are level 9 or 10 and happy.

Research tasks are no longer undertaken once the maximum number of sins is researched I.e. when you can unlock every aspect in the Veins of Evil + 3 for a Titan. As your Dungeon has reached this level no further sins will be researched until you need to top up back to 3 to summon a Titan, which you already have.


  • Narrator keeps warning of a beast who "is hungry, unhappy, can't find his lair" but this beast is invisible, and there are many lairs and pigs available.
  • Narrator warns of a beastmaster who's angry because he has not yet been paid, and this beast master does exist, but this beastmaster will not get paid even when dropped on gold.

We didn't have any issues locating unhappy units and we found that unit needs were being fulfilled normally in this save file. Although we did notice that Beastmasters in particular did remain unhappy for longer than expected after their needs were fulfilled (it takes a short time for a unit's mood to improve even after their needs are fulfilled.) this is probably due to their disposition and we'll investigate further when we come to doing a balance pass for the next major patch.


We've created some internal tickets to test this further on our other rigs and we'll be keeping your save file as a good example of a heavy map with a lot going on, it'll make a great testing ground so thanks for that. So we don't contact you in the future as requested I'll close this ticket now so you don't receive updates.


Once more thanks for your save and apologies that the game disappointed you, best of luck in the future.


Lee


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david

I did not assign those to "Peacemaker" group. I clicked the plus but did not assign it. I just clicked on open space on the map and not on an actual character. You guys should try playing your own game sometime and maybe you'd see some of this for yourself.