No Menu UI

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  • updated
  • Declined

I've come back after playing during the beta.


No menu, just the dungeon heart and music after loading screen.

I've set the game + ui to run on my gfx card, tried both dx options, tried opengl, tried administrator, updated drivers etc


output_log.txt


I've waited onscreen for 10min+ just to make sure the menu load isnt delayed.


Core i7

Nvidia GFX card

4GB RAM

Win 8.1 x64


Just purchased the collectors edition upgrade yesterday - without launching game first i know :(

Game Version:
Steam Public
Platform:
Windows

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Satisfaction mark by wraiith777 8 years ago

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Scott Richmond Programmer & Producer
  • Accepted

Thanks for the solid follow up. That is strange. We've contacted our UI subsystem partner to help us resolve this issue for you.


I'll keep you psoted on updates and my apologies for the inconveinience caused here.

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wraiith777

Hey, did as you asked, still same issue.


Reset all settings to default, and set WFTOGame.exe & CoherentUI_Host.exe as High Performance GPU.

Waited another 10min in menu screen just in case it was a delayed load.

settings.png

output_log.txt

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Scott Richmond Programmer & Producer
  • Under Review

Thanks for taking the time to look into the problem yourself and try known solutions already. I can see the issue in the log - Our UI subsystem isn't correctly running on the Nvidia GPU. I have pasted and highlighted the important part of the FAQ instructions that should help you resolve this:


  1. Open Nvidia control panel
  2. Select 3D Settings and reset your settings to default
  3. Select "Program Settings" tab from the 3D Settings menu
  4. Add WFTOGame.exe from your WFTO Directory (You can find this by rightcliking the game in steam, going to properties and clicking "Browse local files")
  5. In addition be sure to add "CoherentUI_Host.exe" with the same settings below.
  6. Select "High-performance Nvidia Processor" as the preferred graphic processor as above.

Please do let us know if this does not resolve it for you.