+1
Accepted

Crash since the patch 2.0.8

Yoann Jérôme 1 month ago updated 4 weeks ago 7

Hello,


Since the last update my gme crash on the desktop juste after the logo. You will find enclosed the crash log.


Kind regards,


Xiox

Game Version:
Steam Public
Platform:
Windows
2.0.8 Startup Crash

Sorry, it sent the post direcly when I logged-in via google.. Will be better with the logs + my DxDiag I did a check of the files and reinstalled the game, it did nothing.

But the game works when I launch it on the previous version. Thanks in advance for your help =)

error.log

output_log.txt
crash.dmp

DxDiag.txt

I noticed on my DxDiag an error detected for WTFOGame.exe, I translated some sentences in "( )" from french.

Symbole d’analyse :
Nouvelle recherche de la solution : 0 (new search of the solution : 0) 

ID de rapport (report ID) : ea9d135f-30d1-4303-8560-075fcb516d32
Statut du rapport (status of the report) : 268435456
Récipient avec hachage (Container with hash) : 9ed2742f1a0e0563331d1291c172ada8
GUID CAB :0
+++ WER7 +++:
Détecteur d'erreurs (Detector of errors) 1492924381638357690, type 5
Nom d’événement (Name of the event) : RADAR_PRE_LEAK_64
Réponse : Non disponible (Answer : Unavailable)
ID de CAB : 0 

Signature du problème (signature of the issue) :
P1 : WFTOGame.exe
P2 : 5.4.6.21008
P3 : 10.0.19042.2.0.0

Accepted

Hi Yoann,

Sorry to hear you've been affected by this issue and thank you for submitting your output log and dxdiag. :)

For the moment could I ask you to try using the previous build branch on Steam (How to: Access the Debug Branch on Steam) I believe this should allow you to play the game for now and the changes included in 2.0.8 are quite minor for the moment. Please let me know if this does or does not work for you.


I will update you as soon as I know more. Thanks,


Lee

Hello, yes the previous build works well.

Oh I just saw the game works for the previous version, so glad to hear that. :)

Could I also ask you to confirm in the 2.0.8 version exactly what happens when the game crashes. I assume the splash screen appears and then do you get an error message or notice that a crash has happened or does it crash out with no further detail?

Cheers,

Lee

Yes the splash screen appears and there is the windows "Ooops ! The game crashed, etc.."

I am having the same issue it is saying A critical error occurred during the game start and then in red it says An exception was thrown by the type initializer for Galaxy Api Galaxy Instance