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Backlog

Game crashes after loading saved game

ניב עצמון 3 weeks ago in Crash updated by Lee "Noontide" Moon (Designer & Community Manager) 1 week ago 2
Hello,

I am having issues with the game - War for the Overworld.
I saved my game, and now I cannot return to the saved game, since each time I try to load it, the game crashes.
I have this multiple times, but unfortunately - it happens every time.

This happens on Campaign, on the level Snowslip Down - "Subjugation".

I have attached into this email, a zip with the folder that was created as part of the crash with the crash dump.

I have tried to uninstall and reinstall the game, but unfortunately it still happens.

Can you assist me with this issue?

Thank you.

Attachments:
2020-11-06_133048.zip
Game Version:
Platform:
Accepted

Hi ניב עצמון 

Thanks for reporting this issue to us. I'll make sure this gets passed onto the code team to investigate but unfortunately it sounds like for whatever reason the save file has become corrupt there won't be much we can do.

Unfortunately all I can suggest in the meantime is for you to restart the level via the campaign menu. I apologise for the inconvenience.

Lee