When i launch the game, it only show pictures but no text menus, so i can't play at all
Sorry to hear about your issues running the game. This sounds like an incompatibility between the UI middleware and your system. The first steps to try resolve this issue are in this knowledge base article: Missing, Invisible or Laggy UI
Give those workarounds a try especially case 2 that seems to be the most common cause of this issue. Make sure to try all render modes.
If you're still having issue please amend your ticket with all relevant details from this article: How to: Submit a Bug Ticket
By the way for future reference we do not usually address bugs via the private general help and support section. I've moved your ticket to WFTO Bug Tracker. Submit WFTO related issues on there in the future you may find the help you need before you even submit!
Best of luck,
Due to a lack of responce we will assume that the issue is resolved
Customer support service by UserEcho