Resently Game crash in the middle of the game

Avatar
  • 已更新
  • Fixed

Hello,

i have the problem that since some months, that the game crash in the middle of playing. it happens everywhere (campaigne, pet dungeon, heart of gold, etc.). it happens more often since the undergames addon. i searched for solutions and tried changing the graphics settings, but nothing chances.

my core information:

windows 7 64bit

game is patched to the newest version

my pc is only 2 years old,  so i have the ressources for the game.

i play other games at high graphic settings without problems.

i added the crash report.

i hope you can help me, cause its ruined my fun with the game :(

crash report

如何评价你所获得的客户服务?

满意度评分用户: derspielephoenix 5 年 前

添加关于支持服务质量的评论(可选):

Avatar
anonymous
  • Pending Customer

Hey there,


Could you please try and use DDU(Display Driver Uninstaller) to remove your graphics drivers and then install the latest from your manufacture?

Let us know if that helps.

https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Avatar
derspielephoenix

sry for the late respons.

as far as i can see it helped.

thx alot
Avatar
Lee "Noontide" Moon
  • Fixed

Great to hear, Please let us know if you have any further troubles!

Avatar
anonymous

No worries let us know if you hit any further issues