General Help and Support

Welcome to the Brightrock Games Help & Support service. It is our goal as a developer to maintain a strong connection to our community through regular open communication.

Through our User Echo service we aim to provide an easy method to contact us and provide feedback directly. Please note if you would like to report a bug with War for the Overworld please head on over to our WFTO Bug Tracker.

Here you can submit public or private support tickets directly to us regarding our other services such as:

  • Our Community Forums
  • Our Discord Server
  • This User Echo Service

You can also submit feedback and complaints directly to us. We'd love to hear what you think about us!


Buying Charity DLC Skin fpr GOG


I visit the charity page for "cynical imp". I find link to "Steam cynical imp charity".

I only want this dlc redeem key for GOG, i try to buy it on steam. I received an error

"Votre transaction a échoué car vous essayez d'acheter « War for the Overworld - Founders Theme Bundle (Charity DLC) » qui nécessite que vous possédiez « War for the Overworld ». Veuillez corriger l'erreur et réessayer."

Am i obliged to also buy the game on steam for having the key for GOG ?

Have a good day.