Saved game loading error

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An error occurs when I select a saved game to continue playing.

Version:
1.2.1
Platform:
Windows PC
Store:
Steam
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Glo Customer Support
  • Under Review

Hello Ricardo!

Ah, sorry to hear that you're having issues with trying to open up one of your saved games! Have you tried troubleshooting and verifying your files as well? I'm going to provide a walkthrough below just in case! If these don't work, could you please send over a video or screenshot of the issue?

Restart the Game and Device

Restarting the game and the device can often resolve common issues by clearing temporary glitches or corrupted data. If a bug occurs, please try restarting both the game and device to see if the issue persists before proceeding with further troubleshooting. It is also recommended to make sure that your device is updated to the newest version of both OS and the drivers.

Verify Integrity of Game Files (Steam)

The best way to ensure that the game's files are correctly installed on your computer through Steam is to use the function to verify the integrity of the installation.

Step by Step

  1. Restart your computer and launch Steam.
  2. Right-click the game in your Library or click the gear icon on the game's Library page.
  3. Select Properties from the drop-down menu.
  4. Go to the Installed Files tab and click the Verify integrity of game files button.

Steam will then verify the game's files, which may take several minutes. If the above steps do not resolve the issue, try reinstalling the game completely.

Let me know if you're still having problems opening your save files!
G