DLC - Chapter 2 - Sandbox - Too many Patients

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vince p
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I beat the chapter 2 DLC level, but now that I'm in sandbox mode to 5 star it, patients are showing up en-masse.  It's impossible to treat the hundreds coming in due to space.  This tanks my rating and plus saboteurs cause a lot of death and fees.

Something's up with the trains.  They're producing way too many patients in Sandbox.

Version:
1.2.1
Platform:
Windows PC
Store:
Steam
Replies 4
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Glo Customer Support
  • Under Review

Hello Vince P! Sorry to hear that you're finding issues with the amount of patients coming in. Could you please send a video or screenshot over so we can see how to best approach this?

Additionally, it would be helpful if you could generate a debug file so the team can pinpoint the issue quicker! Debug files provide critical information that may help us identify and fix issues that you report to us. In most cases we will ask you to provide these key files.

These files contain:

  • A Save Game made at the moment the command is inputted
  • Your 3 most recent autosaves
  • Your progression data (The Player Profile)
  • A log file containing outputs from the game's debug tools
  • A screenshot taken of the state of the game when the input is given

All data is anonymised.

Step by Step

While the game is running, and as recent to the issue as possible (ideally with it currently ongoing)

  1. Pause the Game
  2. Input Ctrl + Shift + F7, this will generate your debug files
  3. Locate your Debug .zip Files, these will be located at:
    1. C:\Users\{User Name}\AppData\LocalLow\Brightrock Games\Galacticare
    2. Your debug files will be in zip file named "Galacticare Debug Save" plus the time and date the files were generated

Please note that generating these files can take up to a minute depending on your machine's hardware.

Thanks so much!
G

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Glo Customer Support

Thank you Vince! Will pass along to the team.

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dean angus
  • Started

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