Game crash on startup

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  • bijgewerkt
  • Completed - Resolved

Installing the game and starting it, it first loads an insane amount of time(around 5 minutes), than it crashes right before the mainmenu.


Spes: Windows 7 64 bit

GPU: GT 540M

CPU: i5- 2410M

4GB RAM


Build: couldn't see it so far cause no main menu

output_log


Already tried:Setting my GPU to the dedicated one

Reeinstalling the game




Game Version:
Steam Public
Platform:
Windows
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Arnold

output_log.txt


I let it load for around 10 minutes than it was a blackscreen and the error message popped up <.<


I am to 99% sure i use the dedicated graphics card

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Scott Richmond Programmer & Producer

Unfortunately the log says that the game itself is loading on the Nvidia GPU, but our UI system is running on the Intel GPU.


Additionally, you could try added the below text to the launch options in the steam properties for the game:

-force-d3d9
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Arnold

Nvidia control panel doesn't let me change the gpu for everything just the one it should use generally, and thats my Nvidia gpu <.<

Well i waited another 10 minutes and i'm in the main menu finally with the d9 command


but the resolution seems still bad


20160530154207_1.jpg

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Scott Richmond Programmer & Producer

Yep there is a resolution bug for some users we're working on right this moment. You can manually fix this by editing the resolution in the Options.txt file found in the game install location (Usually C:\Program Files (x86)\Steam\steamapps\common\War For The Overworld\WFTOGame_Data\GameData).


If you're happy to wait, we intend to have a hotfix for this problem out within the next few hours or so.

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Arnold

I can wait I waited already 2 hours on the loading screen says steam so a few hours more doesn't matter


I still don't get why it's loading so damn long

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Scott Richmond Programmer & Producer

You have a very small amount of RAM (4GB is our minimum). My guess is that its running out of memory, and when that happens Windows falls back to using the hard drive as memory, which is extremely slow.


The best thing you can do to avoid that for now is reduce the texture resolution size (When you get in there after the hotfix).

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Arnold

Seems plausible, but other games that require more RAM still don't load that long <.< (looking at Dark Souls 3 like a minute to enter the game than 10 seconds between loadscreens)

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Arnold

Its working now I can play thx for the support :)

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Scott Richmond Programmer & Producer
  • Completed - Resolved

Don't worries, hope you have fun. :)

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.:Team:. Trunz

Does this thread still garner a response? I've just downloaded your game and it crashes before loading... Where can i send the output_log.txt for you, please?