crash iMac

Avatar
Polo
  • Views 8,746
  • updated
  • Declined

I wanted to buy the new dlc but the game took like 5 minutes loading to start and the second time today that I tried to play, again didn´t load and end crashing all with steam.
I own an iMac late 2013 intel iris pro 1536 , 2.7ghz intelcore i5, 8gb memory
steam keep crashing trying to load the game...

Game Version:
Steam Public
Platform:
OS X

How would you rate the customer service you received?

Satisfaction mark by Polo 8 years ago

not even close to customer servic

Add a comment about quality of support you received (optional):

Replies 5
Avatar
0
Jan - Eric Merzel
  • Pending Customer

Hello Polo


is the intel iris pro 1536 your only GPU or do you have a dedicated GPU as well?


as far as i can tell is the GPU is not strong enough for WFTO

Avatar
0
Polo

the game always worked perfect , before last update, how does this website works? is anyone of the game going to help me?

Avatar
0
Jan - Eric Merzel
  • Under Review
Quote from Polo

the game always worked perfect , before last update, how does this website works? is anyone of the game going to help me?

yes, im actually one of the developers and responsible for the QA work.


hrm as said your card is actually not supported as far as i can tell however please check out these topics:


http://steamcommunity.com/app/230190/discussions/0/523890681426547342/


Avatar
0
Polo

I bought the game at first instance and always worked fine shame is too late for refund, I just leave a negative review on the game not recommending this game for classic iMacs owners.

Avatar
0
Jan - Eric Merzel
  • Declined
Quote from Polo

I bought the game at first instance and always worked fine shame is too late for refund, I just leave a negative review on the game not recommending this game for classic iMacs owners.

im sorry that you feel this way but it is in your right to do.


Customer support portal powered by UserEcho