Game stuck in 640x480

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boyusmaximus
  • Views 14 142
  • päivitetty
  • Completed - Resolved

I was able to play the base game just fine at 3440x1440, but since Heart of Gold installed, the game launches in 640x480 on the very lowest settings so text is barely readable. In the options I cannot select any other resolution, the drop down does not activate. :(

Game Version:
Steam Public
Platform:
Windows

Miten arvioisit asiakaspalvelua mitä olet saanut?

Tyytyväisyysmerkin antoi boyusmaximus 8 vuodet sitten

Good and prompt reply from the devs. It's nice not to get hit with some horrible patronising questions....Personally I worked around the problem on Friday, so I can't say if the hotfix worked for me or not

Lisää kommentti asiakastuen laadusta (valinnainen):

Vastaukset 16
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1
Scott Richmond Programmer & Producer
  • Completed - Resolved

We released hotfix v1.4.0f6 yesterday that should resolve this issue for you guys. Let us know if that is not the case.

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0
Jan - Eric Merzel
Quote from Jonas Nordin

Where's the location of the output log?

x:\Program Files (x86)\Steam\SteamApps\common\War For The Overworld\WFTOGame_Data\output_log.txt

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0
Jonas Nordin
Quote from BlackBeard San

Hello guys, I found a solution to the problem ...

follow the instructions.


Cit. me(xD)


I have solved this problem as well:

1) click options> check "Window Mode"

2) enlarged the window (1920x1080p) .. (the top button on the right)

3) changed the resolution from 640x480 to 1920x1080

and I removed the check "window mode"

save


enjoy


Confirmed, works for me as well!

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0
Jonas Nordin
Quote from Jan - Eric Merzel

can you guys please upload your output logs if you encounter the issue?

Where's the location of the output log?

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0
BlackBeard San

personally it occurred only at the first start (instinctively I performed the procedure described in the previous post).

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Jan - Eric Merzel

can you guys please upload your output logs if you encounter the issue?

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1
BlackBeard San

Hello guys, I found a solution to the problem ...

follow the instructions.


Cit. me(xD)


I have solved this problem as well:

1) click options> check "Window Mode"

2) enlarged the window (1920x1080p) .. (the top button on the right)

3) changed the resolution from 640x480 to 1920x1080

and I removed the check "window mode"

save


enjoy


Avatar
0
Jan - Eric Merzel

im really sorry to hear you guys having so much trouble


this issue came out of nowhere for us but we promise we are on it and will fix it ASAP

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0
Jean-Luc Bouissiere

Hello


I have exactly the same problem on Mac OS 10.10.5, and in the option within the game no possibilities to change the resolution as in the resolution menu any other options are proposed but 640x480.


Thank you to all the team for such a amazing game :)


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0
Jonas Nordin
Quote from boyusmaximus

It's frustrating to hear it's not just me....


I did play around with windowed mode, but figured that wasn't a factor. Just in case it helps, here's exactly what I did:


Played game last week, in 3440x1440, fullscreen.

Update downloaded through Steam last night.

Launched game, stuck in 640x480.

Uninstalled game and reinstalled.

Launched game, problem remained.

Went into options, could not change resolution, but did change game to run in a window, then exited.

Edited width and height in .\WFTOGame_Data\GameData\Options.txt

Relaunched game, and it had picked up that setting.

Went back into options and selected fullscreen again.


Hope that helps....


The funny thing is that it seems to be running the game at native resolution (1920x1080) but it renders it in 640x480. I switched it to windowed mode (which give me a 640x480 window), I can then resize it to full size and it scales properly (no artifacting).



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