gog game - unable to start the game

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  • updated
  • Pending Customer
Game Version:
GOG Galaxy
Platform:
Windows
2.0.8 Startup Crash
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Lee "Noontide" Moon Designer & Community Manager
  • Pending Customer

Hi Roytz,

Sorry to hear you're having trouble running the game. It looks like the engine is crashing when attempting to create the GFX Device. Can you confirm you are on the latest drivers for your GPU?

Additionally please upload a dxdiag output for us to review. Thanks!

Lee

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Lee "Noontide" Moon Designer & Community Manager

Hi Roytz,

I've updated our KB article on this topic with several potential solutions. Please review this topic and update us on if your issue is resolved.

Crashes on Startup in v2.0.8 and later


Thanks,


Lee