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Pending Customer

galaxy.api error

teddypickett 9 months ago updated by Lee "Noontide" Moon (Designer & Community Manager) 9 months ago 1

I have newly downloaded the game and I get this error whenever I try to launch it. I have downloaded the game from both Gog and Steam and the issue is the same.

Thank you

Game Version:
Steam Public
Platform:
OS X
Mac OS GalaxyAPI Crash 2.0.8 Startup Crash
Pending Customer

Hi Teddypickett,

Could I get you to try rolling the game back to the prior version via the instructions shown here: Crashes on Startup After Splash & Loading in v2.0.8


Let me know if this resolves your problem. I've seen a few other users report the issue you have. Could I also ask you include your logs from the crash as instructed here: How to: Submit a Bug Ticket


Thanks,


Lee