black screen on start up - win 10
please help - game does not start just sits at a black screen and nothing else happens
Open.NAT - Information > Start Discovery
Physical Memory: 16337
Virtual Memory: 1408
Open.NAT - Information > Searching for: UpnpSearcher
hasIntelGPU: False
hasNVidiaGPU: False
hasAMDGPU: False
isIntelGPUActive: False
Open.NAT - Information > UPnP Response: Router advertised a 'urn:schemas-upnp-org:service:WANIPConnection:2' service!!!
Open.NAT - Information > Found device at: http://192.168.0.1:44418/rootDesc.xml
Open.NAT - Information > 192.168.0.1:44418: Fetching service list
Open.NAT - Information > Found device at: http://192.168.0.1:44418/rootDesc.xml
Open.NAT - Information > 192.168.0.1:44418: Parsed services list
Open.NAT - Information > 192.168.0.1:44418: Found service: urn:schemas-upnp-org:service:WANIPConnection:1
Open.NAT - Information > 192.168.0.1:44418: Found upnp service at: /ctl/IPConn
Open.NAT - Information > 192.168.0.1:44418: Handshake Complete
Open.NAT - Information > Stop Discovery
Open.NAT - Information > CreatePortMapAsync - Creating port mapping Udp 27015 --> 192.168.0.60:27015 (War for the Overworld)
Open.NAT - Verbose > SOAPACTION: **AddPortMapping** url:http://192.168.0.1:44418/ctl/IPConn
Open.NAT - Information > CreatePortMapAsync - Creating port mapping Udp 27016 --> 192.168.0.60:27016 (War for the Overworld)
Open.NAT - Verbose > SOAPACTION: **AddPortMapping** url:http://192.168.0.1:44418/ctl/IPConn
Failed to launch the game!
Tried to launch E:\Games\steamapps\common\War For The Overworld\WFTOGame.exe
Computer Information:
Manufacturer: Gigabyte Technology Co., Ltd.
Model: H270-Gaming 3
Form Factor: Desktop
No Touch Input Detected
Processor Information:
CPU Vendor: GenuineIntel
CPU Brand: Intel(R) Core(TM) i5-7500 CPU @ 3.40GHz
CPU Family: 0x6
CPU Model: 0x9e
CPU Stepping: 0x9
CPU Type: 0x0
Speed: 3408 Mhz
4 logical processors
4 physical processors
HyperThreading: Unsupported
FCMOV: Supported
SSE2: Supported
SSE3: Supported
SSSE3: Supported
SSE4a: Unsupported
SSE41: Supported
SSE42: Supported
AES: Supported
AVX: Supported
AVX2: Supported
AVX512F: Unsupported
AVX512PF: Unsupported
AVX512ER: Unsupported
AVX512CD: Unsupported
AVX512VNNI: Unsupported
SHA: Unsupported
CMPXCHG16B: Supported
LAHF/SAHF: Supported
PrefetchW: Unsupported
Operating System Version:
Windows 10 (64 bit)
NTFS: Supported
Crypto Provider Codes: Supported 311 0x0 0x0 0x0
Video Card:
Driver: Radeon (TM) RX 480 Graphics
DirectX Driver Name: aticfx32.dll
Driver Version: 27.20.22001.14011
DirectX Driver Version: 27.20.22001.14011
Driver Date: 6 17 2021
OpenGL Version: 4.6
Desktop Color Depth: 32 bits per pixel
Monitor Refresh Rate: 75 Hz
DirectX Card: Radeon (TM) RX 480 Graphics
VendorID: 0x1002
DeviceID: 0x67df
Revision: 0xc7
Number of Monitors: 3
Number of Logical Video Cards: 3
No SLI or Crossfire Detected
Primary Display Resolution: 1920 x 1080
Desktop Resolution: 5760 x 1094
Primary Display Size: 23.54" x 13.23" (26.97" diag)
59.8cm x 33.6cm (68.5cm diag)
Primary Bus Type Not Detected
Primary VRAM Not Detected
Supported MSAA Modes: 2x 4x 8x
Sound card:
Audio device: Digital Output ()
Memory:
RAM: 16337 Mb
VR Hardware:
VR Headset: None detected
Miscellaneous:
UI Language: English
Media Type: Undetermined
Total Hard Disk Space Available: 1066948 Mb
Largest Free Hard Disk Block: 265758 Mb
OS Install Date: Jan 01 1970
Game Controller: None detected
MAC Address hash: a4ee8defb83ed51f6aeb7e2ed9e6a6a44493e5b9
Storage:
Disk serial number hash: dbfc6d10
Number of SSDs: 1
SSD sizes: 120G
Number of HDDs: 1
HDD sizes: 1000G
Hi Lee
I actually ended up installing the game onto my OS drive and that fixed the issue. Thanks
Hi Luke,
Sorry to hear you're having issues with the game. If I'm right looking at your system specs am I right in thinking that the game is installed on your HDD? The game can take some time to load on its first ever boot, can I just confirm you've waited for a while when launching the game, 15 minutes should be more than enough to confirm something else is happening.
Cheers,
Lee