Game crashes when selecting the 'finish' option after completing the third 'My Pet Dungeon' level
Brother Oni 4 years ago • updated by Lee "Noontide" Moon (Designer & Community Manager) 3 years ago • 8
The game hangs then crashes when selecting the 'finish' option after fulfilling all the objectives for a 'My Pet Dungeon'.
Please see attached crashlogs.
This does not seem to happen if you select 'Remain' then 'Complete' from the 'My Pet Dungeon' tab in the UI.
Customer support service by UserEcho
Sorry, forgot the additional information:
Game version 2.0.7
Platform: Window 10 Home 64bit v1809
CPU: AMD Phenom II x4 955
GPU: Geforce GTX760
GPU Driver: Nvidia 220.127.116.114
Thanks for the report and sorry to hear about the crash. We'll investigate further on Monday.
No worries. It manages to save progress before it crashes so it's more irritating than anything else (the level is marked as complete when I go back into the My Pet Dungeon level select after restarting the game), and the crash report popup is nicely worded.
Good luck in squashing this bug!
Does the crash report popup say anything specific? Issues is that the Log Creator fails to gather anything useful so its possible that the window will give us hint
The only window I remember seeing is the 'oops something has gone wrong. It would be great if you could let the developers know' popup.
I'll see if I can replicate the fault and keep an eye out for any other windows that pop up.
Unfortunately, we don't have anything to go off of at this point. I couldn't make it crash for me and the logs don't point to a cause.
Please post your logs here again if it reoccurs.
I will mark this as "Cannot replicate" until we hear from you again
Just happend to me
Windows 10 Build 19041.508
Nvidia RTX 2080 Driver 451.67
AMD Ryzen 7 2700X
Had must have been 2 dozen minions - and around 20 imps. The entire map was revealed - and all secrets collected. All gold was mined - and I was using the infinite gold thing node.
I'll reopen the ticket in light of the additional report. It'll be going into the backlog for our code team to go through at the next triage pass.