Crucible Achievements Not Unlocking

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stopspam
  • Views 7,963
  • updated
  • Completed - Resolved

Dear Brightrock Games,

I writing to ask/report a bug about GOG Galaxy Crucible Achievements not unlocking. Am I missing something or are they bugged?
https://imgur.com/Kxj25Gr

Best regards,
Martin

Game Version:
GOG Galaxy
Platform:
Windows

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Replies 16
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anonymous
  • Accepted
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Lee "Noontide" Moon Designer & Community Manager

Thanks Martin, that should go a long way to helping us identify the issue when we do our pass.

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stopspam

Hello Lee,


I attached requested files.

DxDiag.txt


output_log.txt

Best wishes for You and whole Brightrock Games team,
Martin

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Lee "Noontide" Moon Designer & Community Manager
  • Backlog

Hi Martin,

Thanks for the clarifications, that's truly surprising. I'm going to drop this into our Triage queue for us to investigate further in the coming months. At the moment the majority of our team is working on our new projects but we are planning to continue releasing support updates for WFTO. Hopefully, we'll be able to set aside some time to investigate this issue further with the code team when we return to WFTO for our upcoming triage pass.

I'm sorry I can't do more to assist you today. To help us in our investigations I wonder if you'd be able to drop us the output_log from an affected session and confirm your system specifications. As detailed in: How to: Submit a Bug Ticket.

Please note that the output log is overwritten on each startup so if you've started the game since you last played Crucible and subsequently were not awarded the achievement correctly then the log is unlikely to contain anything related to the issue.

Cheers,

Lee

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stopspam

Hello Lee,

Unfortunately, those achievements are not unlocked both in the game, as well as in the GOG Galaxy. Multiple restarts of the game and tries to achieve them did not solve the issue. I had no previous problems with any other achievements.
https://imgur.com/a/lNg4YNI

Best regards,
Martin

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Lee "Noontide" Moon Designer & Community Manager
  • Pending Customer

Hi Martin,

Sometimes these achievements will display as not unlocked on summary screens when they are actually unlocked. After restarting the game can you confirm whether they display as unlocked or not in GOG Galaxy or the Achievements menu? (Or you have the associated worker skin)

Cheers,

Lee


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