
0
Completed - Resolved
Extreamly Slow loading and responce time upon updating to 2.0.6
aiden-donnelly 5 years ago
•
updated by Lee "Noontide" Moon (Designer & Community Manager) 4 years ago •
6
Dear Sirs,
Upon updating my game to version 2.0.6,
I now experience extremely slow loading and responses time to actions.
My system meets the current requirments that you specify is required to play this without experienceing any issues, this has been the case so far up until now.
Has the new version changed the system requirements at all?
I look to puchchase further add-ons, including the Under Games expantion however I'm currently reluctent to do so whilst experiencing this issue,
I look forward to your response on this matter,
Kind Regards,
Aiden
Game Version:
Steam Public
Platform:
Windows
Customer support service by UserEcho
Hey aiden,
Nothing should have changed in this update.
Can you please post your output_log and tell me what the last version number of the game you played on.
Posting Output Logs
Hi Cian,
Thank you for your reply,
Please find attached my Output Log as requested,
Kind Regards,
Aiden
output_log.txt
Hi Cian,
Please see above,
Kind Regards,
Aiden
Hi Aiden,
Sorry that this ticket had gone unresponded to for a few weeks. Cian has been away recently and I only just had a moment to go through everything. My deepest apologies! I've emailed you a response to your internal ticket. I'll quote it here for good measure.
Cheers,
Lee
Marking as complete as this has been on Pending Customer for some time now.
Please let us know if you need further assistance.