0
Completed - Resolved

DLC from GoG not detected

Luris 1 year ago updated by Cian Noonan (Graphics Plumber) 1 year ago 3

I'm using the latest version with GoG Galaxy (2.0.4).

I have bought the following DLC :

But in-game, they aren't detected :


I have uninstalled the game, the DLC, installed them again, manually installed the DLC, but I can't use them !

Game Version:
GOG Galaxy
Platform:
Windows
Pending Customer

Hi Luris,


This issue seems very odd indeed, honestly I've never seen anything like that though we did once have an issue with GOG DLC uninstalling itself from Galaxy due to a version mismatch on their backend. I'm deeply sorry that you've been unable to play the DLC due to this.


I decided to try a few tests on Galaxy myself and can confirm that I was able to access the Heart of Gold campaign with the DLC you have highlighted enabled. Just in case I also tried the french language menu to make sure there wasn't an error causing a UI fault.


My initial thoughts are that if they are a new purchase something may not be quite right on Galaxy's side. I think its worth trying these as some first steps:


1. Restart your PC, sometimes this can cause some unusual errors to fix themselves.

2. Log out of and back into GOG Galaxy then launch the game again. This may jolt something out of place into action.


Please get back to me and let me know how you get on with these and I'll try to help further.


Cheers,


Lee

Hi.

I found where the bug was : my GOG games path had a non break space (u00A0 in unicode), and it prevented the installer to install the DLC.

I don't know if it comes from the game or GOG executable, but for now, it works :)

Completed - Resolved

Thats a GOG bug feel free to report that to them