Re : No skirmish menu with version 2.0/2.09

Avatar
  • Views 7.965
  • aggiornato
  • Completed - Resolved
Hi,

Still no work .

When you want?

J-Marc Daigre


-----E-mail d'origine-----
Game Version:
Platform:

How would you rate the customer service you received?

Satisfaction mark by jmdaigre 6.0 anni fà

Bonjour,De quoi est- ce que je devrais être satisfait selon vous?

Add a comment about quality of support you received (optional):

Duplicates 1
Re : No skirmish menu with version 2.0/2.09
Hello,

Sorry for delay.
when I click on skirmish, the game display a new page without interface and no possibility of setting.
No output log for now, I use the old version 1.6 (downgrade for me).
But, if problem persist on next GOG patch, i give you log and screenshot.

Thanks and sorry for my bad english
Jean-Marc Daigre

PS:Same with addons or not


-----E-mail d'origine-----
Avatar
Lee "Noontide" Moon Designer & Community Manager

Patch 2.0.5 has now been deployed to GOG Galaxy and Steam. It may take a few more days for it to arrive as an Installer as the GOG team need to process the update manually.

Please let us know if you have any problems, also please see above. I can offer you a gift copy with this issue hopefully resolved. Please let us know if you'd like to pursue that. You can email support@brightrockgames.com just let us know you'd like to take us up on the offer and I'll sort you out.

Cheers,

Lee

Avatar
Lee "Noontide" Moon Designer & Community Manager
  • Completed - Resolved
Avatar
Lee "Noontide" Moon Designer & Community Manager

We have managed to successfully replicate this issue internally and resolved it for our test case. We are confident that this issue will be resolved with the v2.0.5 release early next week.


I'm sorry that it has taken us so long to address this issue and that it was previously marked as complete (the investigation was still ongoing). It was a extremely peculiar issue that affected specifically the installer versions of the game under very, very particular circumstances and until more information came forward we were not able to identify what could possible be the cause.


My apologies once again and I hope that the release of 2.0.5 next week will finally fix this for you and those affected. If you have successfully redeemed a refund on we would love to gift you copy for testing purposes by way of apology once the update is deployed.

Avatar
-1
Lee "Noontide" Moon Designer & Community Manager
  • Completed - Next Patch
Avatar
-1
Lee "Noontide" Moon Designer & Community Manager
  • Started
Avatar
Lee "Noontide" Moon Designer & Community Manager
  • Marked for Review

Reopening as this issue is not resolved in 2.0.4.

Avatar
Lee "Noontide" Moon Designer & Community Manager
  • Started
Avatar
Lee "Noontide" Moon Designer & Community Manager
  • Marked for Review
Avatar
anonymous
  • Completed - Resolved
Avatar
anonymous
  • Completed - Next Patch