איך היית מדרג את שירות הלקוחות שקיבלת?
שביעות רצון על ידי jmdaigre 6 שנים ago
להוסיף הערה לגבי איכות התמיכה שקיבלת (אופציונלי):
Patch 2.0.5 has now been deployed to GOG Galaxy and Steam. It may take a few more days for it to arrive as an Installer as the GOG team need to process the update manually.
Please let us know if you have any problems, also please see above. I can offer you a gift copy with this issue hopefully resolved. Please let us know if you'd like to pursue that. You can email support@brightrockgames.com just let us know you'd like to take us up on the offer and I'll sort you out.
Cheers,
Lee
We have managed to successfully replicate this issue internally and resolved it for our test case. We are confident that this issue will be resolved with the v2.0.5 release early next week.
I'm sorry that it has taken us so long to address this issue and that it was previously marked as complete (the investigation was still ongoing). It was a extremely peculiar issue that affected specifically the installer versions of the game under very, very particular circumstances and until more information came forward we were not able to identify what could possible be the cause.
My apologies once again and I hope that the release of 2.0.5 next week will finally fix this for you and those affected. If you have successfully redeemed a refund on we would love to gift you copy for testing purposes by way of apology once the update is deployed.
Reopening as this issue is not resolved in 2.0.4.
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