I cant start the game properly

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  • Views 4,310
  • updated
  • Declined

Hello,

i just bought the game it starts on Win7 comp mode - not on my regualr Win10,

but  after the loadingscreen hits 50% it just closes the game :( .

 would need some advise thank you already.  <3

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Satisfaction mark by ImHereCuzILuvDK 7 years ago

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anonymous
  • Pending Customer

Hey ImHereCuzILuvDK,


Could I get you to please follow our General Crash Troubleshooting guide.


Could you also please send me you output_log.txt, this guide will tell you where to find it: How to: Submit a Bug Ticket

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anonymous
  • Completed - Resolved

Due to the lack of response we will assume the issue is fixed, if not get back to us and we will be happy to help

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anonymous
  • Pending Customer

Sorry to see that the game wasn't fixed. Could you please link the output_log so I can investigate further?

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anonymous
  • Declined

Closed again due to a lack of response