0
Completed - Resolved

the game crashed . the crashed report folder named @2017-07-17_204058"

jackspratgilbert 2 years ago • updated by Cian Noonan (Graphics Plumber) 2 years ago 7
Game Version:
Steam Public
Platform:
Windows

error.log

it has always been crashing on this level for some strange reason here are a few others

error.log

Pending Customer

Can you please link to output_log and list the system specs of the computer it is crashing on?

output_log.txt

windows 10 32 bit x64based processor

AMD FX(tm)-4100 quad core

8gb ram


Hey Jack,


Looks like you might be running out of memory. According to your error.log you have only 3.5GB of RAM, this could be due to you having a 32bit version of Windows installed. I would highly recommend installing 64bit Windows so you can use the rest of your 8GB of RAM.


This short article explains the difference : https://www.howtogeek.com/56701/htg-explains-whats-the-difference-between-32-bit-and-64-bit-windows-7/


If you could please try and install 64bit windows and let us know if the issue keeps occuring once you have.

ahh ok. well i am going to change it to a 64bit in the near future anyway. thank you for your help

Completed - Resolved

In that case I will close ticket, please let us know if you have any further issues