Black screen on startup Win7 (GOG)

Avatar
zanetano
  • Views 6.091
  • actualizado
  • Not Fixable

Image 3348

Image 3349


First time installed on this computer.

After the splash screen a black screen appears. The gog galaxy overlay works just fine but the game itself is a non-responsive black screen.

I could not find any crash reports/logs.

This is all i could find:

output_log.txt


War for the Overworld Launcher Log.txt

I tried the solutions from :

http://brightrockgames.userecho.com/topics/1093-fix-startup-crashes/


(even setting the compatibility to win7... redundant i know... but i tried just to be safe)


nothing helped.



Game Version:
GOG Galaxy
Platform:
Windows

¿Cómo calificaría el servicio al cliente que recibió?

Puntuación de satisfacción por zanetano hace 7 años

quick, detailed and honest reply.Very happy with service.

Añadir un Comentario sobre la calidad del soporte que recibió (opcional):

Respuestas 2
Avatar
0
zanetano

ah well. Time for a new pc then.

Thanks for a quick response.

Bye. :)

Avatar
0
anonymous
  • Not Fixable

Hey zanetano,


As you're on a laptop I would recommend following our Missing, Invisible or Laggy UI support guide.


However, I hate to be the bearer of bad news but I've just had a closer look at your GPU and it looks like it falls far below minimum spec. As you can see here http://www.videocardbenchmark.net/gpu.php?gpu=GeForce+GT+540M&id=27 your GPU scores on average 651 points on the PassMark benchmark. 


Unfortunately War For the Overworld requires a minimum score of 1500 on the PassMark benchmark to run the game, as stated in our System Requirements. There's nothing we can really do to fix it other than recommending that you attempt to run in the absolute lowest video settings once/if you can load the game successfully. I hope that you can fix some way to enjoy the game, or an alternative machine to play on.


Sorry again that you are unable to play.


Portal de soporte a cliente creado por UserEcho