Game crash upon exiting the game.

Avatar
Doff
  • Views 7.962
  • actualizado
  • Completed - Resolved

Finished the third starting campaign mission. 

When I clicked exit game after playing the game froze /loading icon on main screen and crash report pop up came up asking to send it to you.

War For The Overworld crash reports.zip

Game Version:
Steam Public
Platform:
Windows

¿Cómo calificaría el servicio al cliente que recibió?

Puntuación de satisfacción por Doff hace 7 años

Añadir un Comentario sobre la calidad del soporte que recibió (opcional):

Respuestas 8
Avatar
0
anonymous

Fabulous, let us know if you have anymore issues

Avatar
0
Doff
Quote from anonymous

We made a change in the latest update that may help, please let us know if you are still crashing

Didn't get any error upon exiting game now :)

Avatar
1
anonymous
  • Completed - Resolved

We made a change in the latest update that may help, please let us know if you are still crashing

Avatar
0
anonymous
Quote from CMDR Jole

Got the same problem. It doesn't seem to affect the game, I can properly load savegames etc, but it happens everytime I try to quit. Can add a crash report as well if that helps


Hey Jole,


Please read our How to: Submit a Bug Ticket guide. I'm mostly interested in the output log from a session where you had this issue.

Avatar
0
anonymous
Quote from Blakgarde

I have a similar issue here, though no crash dialogue. Just windows dimming the app and saying "WFTO.EXE IS NOT RESPONDING" as it checks for a solution

Windows 10 64-bit, 8GB RAM,

Processor    AMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 Core(s), 8 Logical Processor(s

Windows Version    10.0.15063 Build 15063

Dedicated GPU    Radeon RX480


Game version: Steam Public


Let me know if there's any other information I can provide!

Hey Blackgarde,


Please read our How to: Submit a Bug Ticket guide. I'm mostly interested in the output log from a session where you had this issue.

Avatar
0
Blakgarde

I have a similar issue here, though no crash dialogue. Just windows dimming the app and saying "WFTO.EXE IS NOT RESPONDING" as it checks for a solution

Windows 10 64-bit, 8GB RAM,

Processor    AMD FX(tm)-8350 Eight-Core Processor, 4000 Mhz, 4 Core(s), 8 Logical Processor(s

Windows Version    10.0.15063 Build 15063

Dedicated GPU    Radeon RX480


Game version: Steam Public


Let me know if there's any other information I can provide!

Avatar
1
anonymous
  • Pending Customer

Hey Doff and Jole,


Thanks for reporting this, no one wants their game to crash, even if it happens on exit.


We'll try and track the cause and let you know what we find.

Avatar
0
CMDR Jole

Got the same problem. It doesn't seem to affect the game, I can properly load savegames etc, but it happens everytime I try to quit. Can add a crash report as well if that helps


Portal de soporte a cliente creado por UserEcho