map creation frozen

Avatar
  • Views 9,418
  • updated
  • Completed - Resolved

Map Creation Broken.  I go to create a map and after entering the information, and clicking Create New Map, it simply freezes as shown.


Image 3283

NOTE:  I have blocked out the Author field.


Here are the logs: output logDxDiag.txt

It NEVER comes back from that, so I am forced to terminate the process... but it seems it does at least TRY to create the file... see this screenshot:


Image 3286

But of course it won't load it.

Game Version:
GOG DRM-Free
Platform:
Windows

How would you rate the customer service you received?

Satisfaction mark by thereald3bug 7 years ago

Add a comment about quality of support you received (optional):

Avatar
thereald3bug
Quote from anonymous

If you want incremental patching the only solution is to use GOG Galaxy. This entire DRM free system is managed entirely by GOG, there's unfortunately nothing we can do about it. I'll pass this on to them but I'm not even sure if that possible for them to implement as it's just a giant black box.


I'm really sorry that you have to go through the hassle of re-downloading, if you use GOG Galaxy then you can download the game and get incremental patches while still playing the game DRM free by closing GOG Galaxy when it is not in use.


I know this isn't optimal and we will have a look at alternatives, but currently this is the way it works.

I have upgraded the version and still have the same problem. Here is the updated log:  output_log.txt

Avatar
anonymous

If you want incremental patching the only solution is to use GOG Galaxy. This entire DRM free system is managed entirely by GOG, there's unfortunately nothing we can do about it. I'll pass this on to them but I'm not even sure if that possible for them to implement as it's just a giant black box.


I'm really sorry that you have to go through the hassle of re-downloading, if you use GOG Galaxy then you can download the game and get incremental patches while still playing the game DRM free by closing GOG Galaxy when it is not in use.


I know this isn't optimal and we will have a look at alternatives, but currently this is the way it works.

Avatar
thereald3bug
Quote from anonymous

Hey thereald3bug,


Your version of the game is actually out of date, can you please update to v1.6.2f3 and try again, it should be fixed.

I would love to... where do I get the patch?  Here is what it shows me on GOG:


(personal info has been blacked out)

I see the version there, but this isn't a patch, it's a full re-download of the entire thing... if that is the case, then you guys seriously need to implement an incremental patch system - STAT.

Avatar
anonymous
  • Pending Customer

Hey thereald3bug,


Your version of the game is actually out of date, can you please update to v1.6.2f3 and try again, it should be fixed.