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Completed - Resolved

Game stuck on loading screen (hear the menu loaded - don't see any changes

Arsenii 2 years ago updated by Cian Noonan (Graphics Plumber) 2 years ago 3

* OS - Windows 8/ 64bit

RAM - 16gb

Processor Intel(R) Core i5 - 5200U CPU 2.20/2.20 GHz

GPU AMD Radeon R7 M360


Game after patch 1.6.2

There are no "steps". On the launch of the game, I hear how the menu uploaded "Welcome back Underlord" etc, but do not see it. My screen showing only Loading Screen on 90 - 95%


output_log.txt output_log.txt

crash.1.zip

error.2.zip

crash.3.zip

WFTOLauncher.config


Hope this information will be enough to deal with this problem.

Game Version:
Steam Public
Platform:
Windows
GOOD, I'M SATISFIED
Satisfaction mark by Arsenii 2 years ago
Pending Customer

Hey Arsenii,


It looks like your crash is related to your Graphics Drivers. Could you please use Display Driver Uninstaller, found here: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html to uninstall your drivers and the reinstall the latest version drivers for your GPU.


Once you have done that you should be able to play the game, if not get back to us and we will see if there is another cause.

Thank you very much! It worked! 

Completed - Resolved

Great to hear! Let us know if you have anymore problems, we will be more than happy to help!