0
Completed - Resolved

Game crash(?) at load

FerritusMaximus 2 years ago • updated by BoomSchtik 2 years ago 6

Output File Link: https://drive.google.com/open?id=0B5LZGs64fptVRFVsTnZ1U05JeW8


  • Windows
  • 8.1
  • 64 bit
  • 8GB Ram
  • Amd A8-7650K X4 @ 3.3 GHz
  • AMD Radeon R9 200 Series @ 4GB Vram

At the load screen it get's to loading software cursor and then throws below screenshot with no crashdump (that or crash dump is not within file string it is meant to be) as it holds it up till I close it via the button within game.

Game Version:
GOG Galaxy
Platform:
Windows

Sorry forgot to add the version number used which according to gog is 1.6.2f3

Having the exact same problem here. GOG version 1.6.2f3 as well.

Windows 7

64 bit

8 GB Ram

Core2Extreme 4 x 3.0 GHz

nVidia GeForce GTX295 SLI



Pending Customer

Hey guys,


It looks like we forgot to include Visual C++ Redist 2013. This is required by the GOG Galaxy service which is new for the GOG release; we didn't notice it was missing due to it being installed already on our test machines and on the machines of most users.


If you could download and install the Redist's manually from the links below then you should be able to play the game.


http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x86.exe 

http://download.microsoft.com/download/2/E/6/2E61CFA4-993B-4DD4-91DA-3737CD5CD6E3/vcredist_x64.exe 

Let me know if that works for you

Ok that fixed my issue, was odd that i didn't have those VC files, but thank you anyway for your fast help.

Completed - Resolved

No worries, they are now part of the installer so the next time you install the game these redist packages should be installed too. I hope you get to finally act out your darkest desires Underlord 

-1

Hey, I can confirm this fixes the crash as well. Thanks for the quick fix guys!