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Completed

Game Crashing While Playing

Mischevious Panda 2 years ago • updated by Cian Noonan (QA Wizard) 2 years ago 2

My game crashes while playing at varying times. Lately I have been replaying the HoG mission 1. It seems to happen whenever I am doing multiple things at once. It says something about my graphic driver failing and then recovering. This used to happen a lot when I first bought the game but stopped and now seems to be back with HoG. It told me to provide the logs, and I will include them below.

crash.dmp error.log output_log.txt

crash.dmp error.log output_log.txt

crash.dmp error.log output_log.txt


I run Windows 10 and SLI GeForce GTX 760's

Driver version 381.89 Intel Core i5-3570K Cpu @ 3.4GHz

15.95 GB RAM

1920 x 1080, 60HZ


saved file info:

wftohomerealm_autosave dlc1_campaign_level1_name_20170409003435 dlc1_campaign_level1_name_20170409003435.meta


Thank you for looking into this issue. I appreciate any help!


Game Version:
Steam Public
Platform:
Windows
GOOD, I'M SATISFIED
Satisfaction mark by Mischevious Panda 2 years ago
Pending Customer

Hey Mischevious Panda,


The first thing I would do is disable SLI and try to play with one card.


Could I get you to read our General Crash Troubleshooting guide. I would recommend installing DDU here: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html


This will install a fresh version of the latest drivers for your machine.


If both those do not work then I recommend uninstalling all of the .NET and C++ frameworks via control panel and then reinstalling the game.

Completed

Hey Mischevious Panda,


I'm going to assume that this is no longer an issue, post back if this is not the case.