Broken Load game

Avatar
Александр Петров
  • Views 12 001
  • oppdatert
  • Completed - Resolved

Hello.


I took the official map Hollow (Sandbox).

I dug out the whole earth, through the God mode placed 25 gold shrines on the map, created a bay for imperial creatures with the Midas doors, created a gigantic vault (about 90% of the total area of the map).


Now I can save the game, but I can not load it.


My Memory: 16Gb RAM
Video: GeForce 1080Ti
Game Version:
Steam Public
Platform:
Windows

Hvordan vil du rangere den kundeservicen du har mottatt?

Tilfredshetsmerke av Александр Петров 7 år siden

Problem still exists. Game version 1.6.4

Legg til en kommentar om kvaliteten på kundestøtten du fikk (valgfritt):

Kommentarer 14
Avatar
0
anonymous
  • Completed - Resolved
Avatar
0
Lee "Noontide" Moon Designer & Community Manager
  • Under Review

Alright I'm officially rolling the clock back on this thread. The input from Nutter was not invited and not appropriate and I apologize for the comments made previously. We're more than happy to continue looking into this and Cian will be back shortly to provide further input. 


We do want to resolve this issue as best we can, though I must set out reasonable expectation that there may not be much we can do for your save files. That said it is not my domain to say that and it will remain up to Cian and the code team to provide a final answer.


I appreciate your experience in this region but all I can say is that our code team are the only ones who truly know the code base of WFTO so please understand that if we truly believe something to be unfixable it will be marked as such.


Now I hope we can progress forward towards some sort of acceptable solution.

Avatar
0
Александр Петров

No. I could not do it.. If you simply copy the save file to a folder, it is then not visible in the save list in the game. I think that in addition you write something in some other file.
----
I created the game again on the map "Hollow (Sandbox)" and built a giant Vault. Saves the game. When you try to load  savegame-file, the game crashed.

Avatar
0
anonymous
  • Pending Customer

Did you try the version of the map that I uploaded in my last response?

Avatar
0
anonymous
  • Not Fixable

Unfortunately we are unable to reproduce the crash in a way that gives us any useful information. The game is crashing because something is the loading sequence is taking too long, this causes Windows to kill the process before it does any damage. 


The base issue is that the vault room is too big. Attached is a version of the save file where I have reduced the size of the rooms to something more sensible, I can't guarantee that it will work properly but it should have a better chance of loading. I would recommend you try and keep rooms less than 20x20 in size and have multiple rooms, rather than one large room.


recovered map.zip

Avatar
0
anonymous
  • Under Review

Hmm this is incredibly strange , I'll talk with the developers but the likelihood is that wont be much that we can do.

Avatar
0
Александр Петров

Patch 1.6.1


I'm trying to load a game that saved in 1.6f12.
The game is still crashing.


Avatar
0
anonymous

That is really strange, the game tries to load that DLC worker for some reason. I would say wait and see if the changes have improved it for you, as internally our changes have fixed the issue. Reply back after the next patch if the save still doesn't load.

Avatar
0
Александр Петров

Patch 1.6f12


Theme - Raskos

Worker - same as Theme

Game crushed when load save with big vault (same construction strategy).

This is not related to Jack O 'Worker

Avatar
0
anonymous
  • Completed - Next Patch

It seems related to the worker skin you have used. We have fixed this for the next patch, until then I recommend avoiding the Jack O' Worker


Customer support portal powered by UserEcho