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Completed

Linux: Only the UI displays. No Dungeon

Marten B 2 years ago • updated by Cian Noonan (QA Wizard) 11 months ago 7

Since the pet dungeons release the game will load to the menu no background and start a game but there is no dungeon. It is just black.

Main Screen

In game

Fedora 25 TwentyFive

Kernel: x86_64 Linux 4.10.8-200.fc25.x86_64

Driver AMDGPU: Gallium 0.4 on AMD POLARIS10 (DRM 3.9.0 / 4.10.8-200.fc25.x86_64, LLVM 3.9.1)

AMD RX 480 8G

CPU: Intel Core i3-4130 @ 4x 3.4GHz

Ram: 16GB

Player.log

Game Version:
Steam Public
Platform:
Linux
GOOD, I'M SATISFIED
Satisfaction mark by Marten B 11 months ago
Under Review

Hi Marten,


Sorry to hear about your issues with the game as of late, i realise this must be very frustrating and we'll do our best to get back to you as soon as possible. Unfortunately as it's currently the weekend it's unlikely your ticket will be addressed by our QA and Code teams until Monday. But I want you to know I'll make sure this is looked at as soon as we're back in the office.


Cheers and apologies for the delay in responding to you.


Lee

Pending Third Party

Hey Marten,


Sorry to be the barer of bad news but we do not officially support non-debian Linux distros.


The exact issue you are experiencing is a failure of our UI middleware, CoherentUI. We are looking to upgrade to the new version in the coming weeks, which may correct this issue but we don't currently have a date locked in.


Unfortunately until that happens the best I can suggest is for you to attempt to force your discrete GPU to be used for the WFTO process.

Thank you for the update.


I guess all I can do is wait.

+1

We will make sure to update you on the new systems implementation as it happens

Pending Customer

We have now moved to CoherentGT, has this made a difference for you?

Yes after the last steam update the game plays again. Thanks for taking the time to check back.

Completed

No worries, let us know if you have any further issues playing the game!