Level 10 repeatedly crashing

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McMuffle
  • محدّث
  • Completed - Resolved

Hi,

I keep having to restart my game and start level 10 because it keeps crashing. For some reason a blue player worker appears within my dungeon, not sure if that has something to do with it.


output_log.txt
error.log
crash.dmp

Details:

Windows 10 64-bit
16GB RAM, core i5 4670K, ASUS GeForce 760 Strix 4GB

Running build 1.6f8 at 3440x1440 with all options on default aside from autosave > 15mins

Any help would be great, I'm loving this game so far.


Game Version:
Steam Public
Platform:
Windows

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0
anonymous

It looks like it is Unity internal code that is called before the crash. We have tried to locate the code triggering this but it seems to be entirely Unity internal code.


It is related to the camera, so if you could try to play the game in 16:9 with black bars and see if that improves the crashing. You should be able to force that in the nvidea control panel.

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0
McMuffle

Any update on this? Still getting really frequent crashes that are making the game very hard to play.

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anonymous

I'm going to do everything I can to help you. The good news is that since updating your drivers the crash log now contains much more useful information relating to the exact code that is crashing.


We'll have a look at the function that is crashing at get back to you.

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0
McMuffle

Hi Cian Noonan,


I checked and there was a more recent driver version available (was 378.58, updated now to 381.65). However, it is still crashing and in fact more frequently (and on any level). I can't even make it 15mins between autosaves which is getting aggravating.

Is it possible it has something to do with G-Sync, the 21:9 resolution or the fact I am using 3x monitors (game only uses the primary)?

I have provided the most recent crash logs.
crash.dmp
error.log
output_log.txt


Please help me solve this so I can play your game... when it crashes and I lose my progress I have to think hard about whether I want to bother opening it again.

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anonymous
  • Pending Customer

Hey McMuffle,


According to the output log you are experiencing a nvidia driver crash. Can I confirm that you have the latest drivers installed?